PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE FILTER BASE ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/M3026 MATERIAL HANDLERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE FILTER BASE ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/M3026 MATERIAL HANDLERS

Usage:

TEBE7694-00

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20Jul2018

U-429

A-315

D-377

O-382

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE FILTER BASE ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/M322F WHEELED EXCAVATORS AND MH3022/MH3024/M3026 MATERIAL HANDLERS
5092 5091 5068		PS53820

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53820" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jul2020

PROBLEM

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The existing filter base can leak air from the tank into the system on certain M314F/M315F/M316F/M317F/M318F/M320F/M322F Wheeled Excavators and MH3022/MH3024/M3026 Material Handlers. It is possible that air coming from the tank can leak between the filters head and filters tube. This air is then fed into the system, and can cause sporadic pump cavitation.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
M314F	F4A00253-00663 FB400222-00614
M315F	F4D00200-00639
M316F	F6N00108-00303 FB600168-00425
M316F OEM	CP500101-00115
M317F	F6P00298-00537
M318F	F8B00287-00944, 946-1069 FB800258-00624
M318F OEM	MH900101-00104, 90105
MH3026	FB900241-00266

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*****Group 2*****
M320F	F2W00169-00525 FB200281-00387, 389-464
M322F	F2Z00144-00220 FBW00117-00235
MH3022	FB300164-00356, 2256-2274 FM200276-00538
MH3024	FB500137-00187, 190-233, 235-236 FB700288-00323, 325-327, 424 FM400111-00113, 115-142, 144-157, 159-211

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	4420101	BASE AS-FILTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	4420104	BASE AS-FILTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-4000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-6000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

If there is "cavitation" noise from the pump, especially shortly after starting the machine, complete the following Rework Procedure.

Inspect the filter for a leak. This is identifiable by the presence of air bubbles between the filter's housing and filter's head.

1. Run the machine for 30 minutes and bring the hydraulic oil to an operating temperature of 55 degrees Celsius.

2. Move the bucket function 10 times at full stroke.

3. Stop the engine.

4. Release the pressure from the hydraulic oil tank by opening the breather cap.

5. Once the pressure in released, close the breather cap.

6. Carefully open the top cover of the main return filter. The oil level will slowly go down.

7. Check for air bubbles at the joint between the filter's housing and filter's head. Refer to Image1.1.1.