PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW A/C COMPRESSOR ON CERTAIN 844K/854K/854K2 WHEEL DOZERS AND 990K/992K/992K2/993K/993K2/994K WHEEL LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW A/C COMPRESSOR ON CERTAIN 844K/854K/854K2 WHEEL DOZERS AND 990K/992K/992K2/993K/993K2/994K WHEEL LOADERS

Usage:

TEBE7695-01

Show/hide table

22Nov2018

(Revised 11Mar2019)

U-654

A-473

D-575

O-575

Show/hide table

After Failure Only	PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW A/C COMPRESSOR ON CERTAIN 844K/854K/854K2 WHEEL DOZERS AND 990K/992K/992K2/993K/993K2/994K WHEEL LOADERS
1802		PS53896

Show/hide table

NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53896" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 22Nov2018 Service Letter. Changes have been made to the Affected Product.

Show/hide table

TERMINATION DATE

30Nov2020

PROBLEM

Show/hide table

The existing A/C compressor clutch can seize or stick on certain 844K/854K/854K2 Wheel Dozers and 990K/992K/992K2/993K/993K2/994K Wheel Loaders. If the existing A/C compressor clutch fails, it can cease normal A/C operation.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
854K	H8M00189-00195, 300-315, 500-512 KK300200-00205 KK600201 RM300250-00254 RM600251-00263
854K 2	H9K00179-00209, 300-356, 500-514
992K	88000179-00209, 400-460, 600-640 KK200100-00124 KK400101-00132 RM200150-00175 RM500151-00188
992K 2	ZMX00239-00303, 400-522, 600-660

Show/hide table

*****Group 2*****
993K	Z4D00179-00182, 282-288, 500-506, 701-702 Z8D00101-00103 Z8Z00151-00161
993K 2	Z4Z00269-00270, 370-389, 500-515, 701-709

Show/hide table

*****Group 3*****
994K	MM900301-00314 MRK00201-00204, 312-329 SMX00201-00204

Show/hide table

*****Group 4*****
844K	KLS00201, 401-407 M4R00201 MBE00100
990K	A9P00100-00102, 301-383 DJK00201-00271 K9X00101-00117 M9P00201-00222

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
*****Group 1*****
1	3270282	SEAL-INTEGRAL
1	3270283	SEAL-INTEGRAL
1	5285715	COMPRESSOR GP -H
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	3270282	SEAL-INTEGRAL
1	3270283	SEAL-INTEGRAL
1	5285715	COMPRESSOR GP -H
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	3270282	SEAL-INTEGRAL
1	3270283	SEAL-INTEGRAL
1	5285715	COMPRESSOR GP -H
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	3270282	SEAL-INTEGRAL
1	3270283	SEAL-INTEGRAL
1	5285715	COMPRESSOR GP -H
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace the existing compressor with a new compressor and seals. Refer to Image1.

Refer to UENR4125, Disassembly and Assembly, "Refrigerant Compressor - Remove and Install", to replace the compressor.

Refer to UENR4125, Testing and Adjusting, "Refrigerant System - Evacuate and Refrigerant System - Charge", to evacuate/charge refrigerant.

Show/hide table

Image1

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-8000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 6.0-hour job for Group 1

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-10000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 6.0-hour job for Group 2

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-10000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 6.0-hour job for Group 3

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-8000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%