PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS
Usage:
REBE7915-01
Show/hide table
| 21Mar2012 |
| (Revised 20Nov2012) |
U-150
A-125
D-134
O-145
Show/hide table
| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS |
|
| 1351 | PS52195 |
|
Show/hide table
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52195" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
| NOTE: | This Revised Service Letter replaces the 21Mar2012 Service Letter. Changes have been made to the Affected Product and the Service Claim Allowances. |
Show/hide table
TERMINATION DATE |
| 31Mar2014 |
PROBLEM
Show/hide table
| The existing 230-2966 Radiator Core can crack on certain 345C, 345D, and 349D Excavators. The crack will occur between the bottom header and the tube. This crack will cause coolant to leak. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| 345C | BWY00102-00348 DHP00248-00463 ESD00168-00245 GPH00130-00537 JAR00280-00330 MDC00217-00242 PJW00350-02442 RFN00142-00186 SPC00221-00283 TBA00133-00452 TDG00250-00412 WDE00142-00168 |
| 345C FM HEEL | A3L00100-00105 |
| 345C HVG UHD OEM | M3F00100-00120 |
| 345C L | ELS00151-00179 FPC00101-00146 GBH00162-00206 GCL00161-00279 LYS00133-00190 S5M00221-00316 SCN00181-00211 TAJ00210-00380 |
| 345C L UHD OEM | L5B00100-00104 |
| 345C LVG UHD OEM | M3E00100-00106 |
| 345C MH FCR | M2R00151-00256, 301-334, 70315 |
| 345C MH HCR | D3S00171-00177, 301-312 |
| 345C OEM | B6N00103, 111-171 NRF00100-00104 |
| 345D | BYW00192, 194-196 FES00151-00176 NEG00179-00616 |
| 345D L | BYC00146-00163 DPA00176-00194 EEH00001, 221-1213 HLC00115-00130 JKN00109-00110 KFH00211-00299 MLK00161-00183 PBT00168-00587 RAE00142-00151 RAJ00231-00434 RGD00141-00149 RGG00101-00269 YEE00241-00731 |
| 345D LC-VG | LKY00251-00540 NLM00231-00250 |
| 345D OEM | L5R00100-00202 P5D00101-00158 |
| 349D | GKF00269-00271 MEN00172-00467, 469-472, 474 |
| 349D L | JGB00201-00432 KLH00184-00187 NNF00108-00368 PZG00186 RBJ00171-00188 WTD00109-00167 |
| 349D L OEM | DKN00100-00168 |
| 349D L-VG | KHS00101-00121 |
| W345C MH FCR | R5K00165-00168, 201-202 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 2 | 1562653 | COOLANT-BULK |
| 1 | 3836407 | CORE AS-RADIATOR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| A new 383-6407 Radiator Core will provide longer life of the brazed joint of the tube and the header plate. Replace the 230-2966 Radiator Core if cracked. The 230-2966 Radiator Core should be replaced with a new 383-6407 Radiator Core. Refer to RENR8611, Disassembly and Assembly, "Radiator - Remove" and "Radiator - Install", in order to replace the radiator core. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-48 mo |
||||||
49-96 mo |
||||||
Show/hide table
| NOTE: This is a 9.0-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 CAT TRANSMISSION AND DRIVE TRAIN OIL FROM DEALER PARTS STOCK AND DEALER SERVICE USE PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 CAT TRANSMISSION AND DRIVE TRAIN OIL FROM DEALER PARTS STOCK AND DEALER SERVICE USE
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FRONT AND/OR THE REAR STEERING ARTICULATION HITCH ON CERTAIN CD54 ASPHALT COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FRONT AND/OR THE REAR STEERING ARTICULATION HITCH ON CERTAIN CD54 ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL COOLER HOUSING BOLTS AND THE OIL FILTER HOUSING BOLTS ON CERTAIN 793F, 793F CMD, 793F XQ, 795F AC, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL COOLER HOUSING BOLTS AND THE OIL FILTER HOUSING BOLTS ON CERTAIN 793F, 793F CMD, 793F XQ, 795F AC, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAT COMPRESSOR ON CERTAIN MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAT COMPRESSOR ON CERTAIN MACHINES
PRODUCT SUPPORT PROGRAM FOR REPAIRING D3:C4 NAV 10.4 DISPLAYS (239-9531, 239-9532, 236-2534, 277-0493, OR 291-2199) ON MACHINES THAT ARE EQUIPPED WITH COMPUTER AIDED EARTHMOVING SYSTEM (CAES) COMPUTER AIDED EARTHMOVING SYSTEM (CAES) TERRAIN FOR GRADI PRODUCT SUPPORT PROGRAM FOR REPAIRING D3:C4 NAV 10.4 DISPLAYS (239-9531, 239-9532, 236-2534, 277-0493, OR 291-2199) ON MACHINES THAT ARE EQUIPPED WITH COMPUTER AIDED EARTHMOVING SYSTEM (CAES) COMPUTER AIDED EARTHMOVING SYSTEM (CAES) TERRAIN FOR GRADI
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS
PRODUCT SUPPORT PROGRAM FOR IMPROVING THE SERVICE LIFE OF THE WELD ON THE FRONT FRAME HITCH BOSS ON CERTAIN 120M AND 12M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR IMPROVING THE SERVICE LIFE OF THE WELD ON THE FRONT FRAME HITCH BOSS ON CERTAIN 120M AND 12M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FRONT STRUT TO SPINDLE 1D-4643 RETAINER BOLTS ON CERTAIN 785C, 785D, 789C, AND 789D OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FRONT STRUT TO SPINDLE 1D-4643 RETAINER BOLTS ON CERTAIN 785C, 785D, 789C, AND 789D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 140M AND 160M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 140M AND 160M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING LEAKING LIP SEALS ON CERTAIN K SERIES MOTOR GRADER IMPLEMENT PUMPS PRODUCT SUPPORT PROGRAM FOR REPLACING LEAKING LIP SEALS ON CERTAIN K SERIES MOTOR GRADER IMPLEMENT PUMPS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL LEVEL GAUGES AND GUIDE TUBES ON CERTAIN 797, AND 797B OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL LEVEL GAUGES AND GUIDE TUBES ON CERTAIN 797, AND 797B OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING 352-6554 VALVE GROUPS ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING 352-6554 VALVE GROUPS ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 155-6212, 155-6213, 155-6214, 154-0192 CAT TRANSMISSION AND DRIVE TRAIN BULK OIL FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 155-6212, 155-6213, 155-6214, 154-0192 CAT TRANSMISSION AND DRIVE TRAIN BULK OIL FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHASSIS HARNESS AS (MAIN BEAM) ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHASSIS HARNESS AS (MAIN BEAM) ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING REAR AXLE SPINDLES ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING REAR AXLE SPINDLES ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 4W-5733 ADAPTERS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 4W-5733 ADAPTERS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY INSTALLING A PISTON PIN RETAINER ON 0R1570, 0R1571, 0R1572, 0R2861, 0R8915, 0R9393, 10R4401, 10R8409, AND 10R8616 CYLINDER KITS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY INSTALLING A PISTON PIN RETAINER ON 0R1570, 0R1571, 0R1572, 0R2861, 0R8915, 0R9393, 10R4401, 10R8409, AND 10R8616 CYLINDER KITS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 140-7025 THRUST WASHER, 140-7021 HUB, AND 140-7026 HUB ASSEMBLY WITH RING GEAR ON CERTAIN 797 OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 140-7025 THRUST WASHER, 140-7021 HUB, AND 140-7026 HUB ASSEMBLY WITH RING GEAR ON CERTAIN 797 OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR ADDING A WELD TO THE MUFFLER STACK FOR VENTURI ON 24M MOTOR GRADERS PRODUCT IMPROVEMENT PROGRAM FOR ADDING A WELD TO THE MUFFLER STACK FOR VENTURI ON 24M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING COLUMN ON CERTAIN CS533E AND CP533E SOIL COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING COLUMN ON CERTAIN CS533E AND CP533E SOIL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW VENT AND FUEL TANK FOR FAST FUEL APPLICATIONS ON CERTAIN 16M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW VENT AND FUEL TANK FOR FAST FUEL APPLICATIONS ON CERTAIN 16M MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FINAL DRIVE MAGNETIC PLUG ON CERTAIN 795 AC OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FINAL DRIVE MAGNETIC PLUG ON CERTAIN 795 AC OFF-HIGHWAY TRUCKS