PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL COOLER HOUSING BOLTS AND THE OIL FILTER HOUSING BOLTS ON CERTAIN 793F, 793F CMD, 793F XQ, 795F AC, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE OIL COOLER HOUSING BOLTS AND THE OIL FILTER HOUSING BOLTS ON CERTAIN 793F, 793F CMD, 793F XQ, 795F AC, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43499" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

This Revised Service Letter replaces the 01Feb2012 (Revised 04Sep2012) Service Letter. Changes have been made to the Action Required and Service Claim Allowances.

TERMINATION DATE

Qty

NOTE: DO NOT REMOVE BOLTS THAT ARE IN DEALER PARTS STOCK.

Rework the following engines in dealer parts stock and/or dealer exchange inventory:

262-1300, 282-2060, 360-1647, 365-9326, 365-9327, 365-9328, and 365-9329 Service Replacement C175-20 Engines with a LLM prefix.
Rework all engines built prior to LLM00367. Refer to Rework Procedure for Group 1.

288-8962, 300-8722, 314-2486, 328-1440, 328-1440, 365-9324, 365-4345, 365-9325, 365-4345 Service Replacement C175-16 Engines with a JTL prefix.
Rework all engines built prior to JTL00271. Refer to Rework Procedure for Group 2.

250-7100, 281-6501, 314-2485, 360-1646, 365-9318, 365-9319, 365-9320, and 365-9321 Service Replacement C175-16 Engines with a B7B prefix.
Rework all engines built prior to B7B00580. Refer to the Rework Procedure for Group 3.

Submit one claim for all engines reworked in dealer parts stock and/or dealer exchange inventory. The parts listed in the Parts Needed for the appropriate group will be allowed for each engine that is reworked. 1 hour labor will be allowed for engine that is reworked. Include the engine serial numbers and arrangement numbers in the service claim story.