PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 140M AND 160M MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 140M AND 160M MOTOR GRADERS

Usage:

REBE7886-01

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01Mar2012

(Revised 26Mar2012)

U-110

A-91

D-97

O-105

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 140M AND 160M MOTOR GRADERS
1052 1053		PS43522

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43522" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 01Mar2012 Service Letter. Changes have been made to the Parts Needed and Service Claim Allowances.

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TERMINATION DATE

31Mar2014

PROBLEM

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The existing turbocharger bearing(s) can fail on certain C9 ACERT engines installed in 140M and 160M Motor Graders. If the existing turbocharger bearing(s) fails it may cause the engine to deliver unacceptable performance.

AFFECTED PRODUCT

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Model	Identification Number
140M	B9D00763, 1034-1035, 1056-1057, 1120, 1123, 1127, 1191, 1220, 1224, 1228, 1286, 1290, 1298, 1358, 1370, 1390, 1395, 1399, 1403, 1412 B9G00100-00104, 107-198, 200-239, 241-247, 249-251 B9M00176-00180, 183-185, 188-189, 191-195, 199, 201-206, 208-210, 215, 217-219, 221-222, 224-225, 228-229, 231-232, 234-235, 239, 241-242, 245-247, 249, 251-252, 255-256, 260, 263-264, 266-267, 270, 272, 283-284, 290-291, 302-305, 309, 311-319, 321, 323, 325-342, 344-350, 352, 354, 364, 370, 374, 376, 378, 380, 382, 396-397, 400-401, 406, 411-412, 419, 421, 428-429, 434, 436, 438, 440, 446, 448, 453, 457, 459-468, 471, 474, 479-483, 488, 491, 493, 498, 501, 504, 509, 511, 514, 516, 521, 525, 529, 531, 533, 536, 538-539, 543, 545, 548 D9G00100, 102, 107, 109-113, 118-119, 121-132, 134-137, 142-143, 145, 149-150, 154-159, 161-162, 164-169, 171, 174-182, 184-208
160M	B9E00115-00352, 354-428, 436 B9L00115-00120, 150-485 B9T00100-00161 D9T00100-00136

PARTS NEEDED

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Qty	Part Number	Description
4	3E8017	LOCKNUT
2	6V5218	BOLT-HEX HEAD
1	7C7431	GASKET-TURBO
1	8L2779	SEAL-O-RING
8	8T4121	WASHER-HARD
4	8T4186	BOLT-HEX HEAD
2	9M1974	WASHER-HARD
1	10R9918	TURBO GP-BASIC
1	1978419	GASKET
1	2147568	SEAL-O-RING-STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 25% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the service manual if/as necessary.

Replace the turbocharger with the 10R-9918 Turbocharger Group.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
3001-6000 hrs, 37-60 mo	60.0%	70.0%	0.0%	0.0%	30.0%	30.0%