PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 CAT TRANSMISSION AND DRIVE TRAIN OIL FROM DEALER PARTS STOCK AND DEALER SERVICE USE Caterpillar

PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 CAT TRANSMISSION AND DRIVE TRAIN OIL FROM DEALER PARTS STOCK AND DEALER SERVICE USE

Usage:

REBE7911-01

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21Dec2011

(Revised 04Jan2012)

U-580

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*Parts stock action only*	PRODUCT IMPROVEMENT PROGRAM TO INSPECT AND POSSIBLY REMOVE CERTAIN 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 CAT TRANSMISSION AND DRIVE TRAIN OIL FROM DEALER PARTS STOCK AND DEALER SERVICE USE
7750		PI70410

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NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 21Dec2011 Service Letter. Changes have been made to the Action Required.

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TERMINATION DATE

31Mar2012

PROBLEM

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Certain 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 Cat Transmission and Drive Train Oil were manufactured between 19 August, 2011 and 18 November, 2011 used an additive package that caused the oil to not meet one part of the Caterpillar specification requirements.

ACTION REQUIRED

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Inspect the batch code on all 8T-9568, 8T-9569, 8T-9572, 8T-9573, 8T-9576, 8T-9577, 154-0195, 154-0194 Cat Transmission and Drive Train Oil in Dealer Parts Stock and in Dealer Service Use. Refer to Image1. Compare the batch code on the oil container label with the list of batch codes shown in Image2.

If the batch code on the oil container is a match with a batch code in Image2, remove the container from dealer parts stock or dealer service use. Mark the container to indicate it has been inspected according to this program and is "Not to Spec" and include this program (PI7#####). Please include batch codes and yardmarks information on claim story. Refer to Image1.
An opened, partially used container is to be considered a complete piece for claim and disposition.

If the batch code does not match the batch code in Image2, mark the container to indicate it has been inspected according to this program (PI7#####). Return the part to dealer parts stock.

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Image1

Image2

SERVICE CLAIM ALLOWANCES

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Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

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Consolidate inventory to standard location(s) used for delivery receipt of Cat Oil containers. Contact Cat Logistics Services Direct Ship Support Team (1-800-566-7782 option #4) to indicate that the parts are prepared for collection by the supplier. The supplier will coordinate parts pick-up and disposition.