PRODUCT SUPPORT PROGRAM FOR REPLACING THE 374-0421 TUBE-AS ON CERTAIN D6K2 TRACK-TYPE TRACTORS Caterpillar
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 374-0421 TUBE-AS ON CERTAIN D6K2 TRACK-TYPE TRACTORS
Usage:
TEBE4709-00
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25Jul2016
A-291
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Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 3740421/">374-0421 TUBE-AS ON CERTAIN D6K2 TRACK-TYPE TRACTORS
4257
PS45163
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45163" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Jul2018
PROBLEM
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The existing 3740421/">374-0421 Tube-As may not be made of the correct material specification on certain D6K2 Track-Type Tractors. If the tube is not of the correct material it can develop cracks. If the existing 3740421/">374-0421 Tube-As fails it can generate a hydraulic oil leak.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Refer to the Service Manual if/as see the attached Rework Procedure to replace the existing 3740421/">374-0421 Tube-As with a new tube assembly of the same part number.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs, 0-24 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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NOTE: This is a 2.0-hour job
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
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Note: Refer to System Pressure Release UENR1398-02 and Machine OMM for safety and general information prior to start the machine rework.
1) Remove the Support-As Foot (1) and the Floormat (2).
Image1.1.1
2) Remove the Plate-As.
Image1.2.1
3) Replace the 3740421/">374-0421 Tube (4) and its 6V8397 Seal O-Rings with new ones.
Image1.3.1
4) Top off the hydraulic oil level. Make a functional and leakage test. Reinstall components in the reverse order of removal.