Usage:
13May2016 |
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REWORKING THE VALVE LIFTERS AND GUIDE SPRING ON CERTAIN 966K, 972K WHEEL LOADERS, D6T AND D7E TRACK-TYPE TRACTORS |
|
1209 1102 1121 1123 1100 | PS90588 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90588" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
31May2017 |
PROBLEM
The existing 384-4171 Guide Springs for the valve lifters can fail on certain 966K, 972K Wheel Loaders, D6T, and D7E Track-Type Tractors. If and existing lifter guide fails it can/will cause the lifter to rotate and damage the camshaft. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
966K | PBG01133 TFS01225 |
966K XE | NGX00214, 339, 347, 380, 388, 395 |
972K | PEM00289, 513, 567, 654, 694, 702, 715, 801, 866 |
*******Group 2******* | |
D6T XL | TSM00308 |
D7E | MDB00257 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 2585646 | GASKET |
1 | 2621940 | GASKET AS-HEAD |
12 | 4535998 | LIFTER AS-VALVE |
12 | 4674243 | SPRING-GUIDE |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 2585646 | GASKET |
1 | 2621940 | GASKET AS-HEAD |
12 | 4535998 | LIFTER AS-VALVE |
12 | 4674243 | SPRING-GUIDE |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to Disassembly and Assembly, "C9.3 Engines for Caterpillar Built Machines". Refer to "Cylinder Head - Remove". Refer to "Lifter Group - Remove and Install". |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-48 mo |
||||||
49-60 mo |
NOTE: This is a 60.0-hour job for Group 1 | ||||||
*******Group 2******* | ||||||
0-48 mo |
||||||
49-60 mo |
NOTE: This is a 70.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |