PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN MEDIUM AND LARGE EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN MEDIUM AND LARGE EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM

Usage:

TEBE5574-01

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14Feb2017

(Revised 18Apr2017)

U-87

A-58

D-67

O-69

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN MEDIUM AND LARGE EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM
1274		PS53413

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53413" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 14Feb2017 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

28Feb2019

PROBLEM

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The existing fuel hose can be damaged near the clamp portion on certain Medium and Large Excavators, equipped with the Caterpillar Regeneration System. If the existing hose fails, it can be replaced with a higher capability hose and proper clamps.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
336F	NBL00169-00172, 10001-10004 YFD00187-00196, 10001-10013
336F H	NAJ00114-00117, 10001-10013
336F L	DSW00147, 10001-10008 KCS00105-00133, 10008-10009, 10038, 10040-10041, 10044, 10049, 10053, 10059, 10063, 10068-10069, 10073 LCL00152-00154, 10001-10004 NBS00404, 452-454, 479, 10003-10004 RKB00241-00943, 946-974, 976-994, 996-1009, 1011-2230, 10001-10322, 10326 SSN00198-00540, 10001-10057 TZA00161-00601, 10001-10077, 10079 WTZ00151 ZBJ10002-10005
336F L H	KGH00157 LTP00182-00195, 229, 272, 274, 276-279, 299-312, 10009, 10011, 10019, 10021, 10025 PFL10001-10005
336F L OEM	B3500106, 10001-10003 B3900101-00111, 90107-90117, 90200-90201
336F LN	LJY00153, 157-162 RBC00324, 342, 10001-10002, 10004-10007
336F LNXE	YBH00156-00165
336F LXE	DFY00133-00154, 156-162, 165-185, 187, 190-191, 194, 198-201, 208, 211-212, 214, 217, 220, 224, 233-273, 10001-10013
336F OEM	B3400101, 103-126, 10001-10002
340F	EAR00258, 10004 RBD10005, 10013-10014 WBX00131-00133 XBD00145-00146 YBF10005

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*****Group 2*****
324E	JCZ00107-00163
324E L	KTE00161-00207 PNW00174, 176-1640 TLF00142, 153, 343
324E L OEM	K3200101
324E LN	LDG00176
329E	PTY00105-00124
329E L	PLW00131-01717 RDX00187-00200 TST00382, 395, 792, 797 WJK00149-00157 ZCD00154-00838
329E LN	RLD00121, 245, 372, 493, 564
329E OEM	H2800101-00104 K2L00101-00102, 104-114, 117-118, 124, 131, 134-135, 137-144, 147-168 KNR00151, 154

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*****Group 3*****
349E	FJB00179-00205 RGH00146-00233
349E L	ETC00158-00169 KFX00143-00144, 173, 193, 232, 249, 278, 345, 391, 394, 415-425, 681 MPZ00206-00828 SPG00193-00257 TFG00211-01135 WHZ00136-00149
349E LC-VG	DGE00228-00362 KCN00191-00354
349E OEM	FKF00102, 106-108 S3P00201-00202, 204-218
349F	HLB00136-00137, 10001-10008
349F L	BZ200151-00387, 389-917, 10001-10144, 10146 FH290101-90102, 90200 HPD00101-00863, 10001-10124 KEA00165-00184, 10001-10013 TEW10001
349F LXE	RAX00105-00109, 10001-10004 SFG00114-00115
349F V-VG	WNA10001-10003
352F	XAL10004
352F (VG)	KBP00247, 249, 440, 447, 451, 454, 459, 10001, 10003-10004, 10006-10007, 10009-10016 NDC00201, 204-205, 211-212, 10009-10010, 10012, 10048, 10053-10054, 10086 YEG00201-00263, 10001-10004
352F OEM	B3690101-90102
352F VG	A9J00251-00292, 10001-10005 TS290101-90103
352F XE-VG	MDR10006-10007 SD200231-00232, 10001, 10003, 10006-10007

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*****Group 4*****
374F L	DNM00204-00205, 207-212, 214-216, 218-219, 221-230, 232-233, 235-238, 240-243, 245-247, 250-258, 261, 267-275, 277, 279-291, 293-295, 297, 302-306, 309-310, 312-326, 328-333, 335-336, 338-343, 345-352, 359-360, 362, 365, 368-369, 371-374, 376-377, 379, 384-391, 393-395, 397-400, 405-406, 408-411, 413-414, 418, 423, 425, 427, 433-440, 442-450, 453, 457-458, 460, 464-467, 471, 473, 477-478, 480-484, 489-490, 496-497, 499, 501, 10004-10010, 10012-10016 EBF10003, 10007-10017, 10020-10021, 10023, 10025-10026, 10028-10036
374F OEM	DP400101-00105, 10001-10002

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*****Group 5*****
390F L	FEH00214, 10001-10009, 10011-10013, 10015-10021, 10023-10033 MGF00153, 155, 157-159, 161-165, 167-170, 172-181, 183-202, 204-221, 223-224, 226, 231-234, 236-245, 247, 251-256, 258-262, 266-267, 269, 271-272, 274, 276-279, 282-285, 287-303, 305-309, 311-312, 314-315, 317-321, 323-333, 335-337, 339-340, 342, 345-347, 349-353, 355-358, 10001, 10004, 10009-10010
390F MH OEM	B3700104, 10001, 98198

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*****Group 6*****
336E H	HDW00146-00257
336E L H	JEA00132-00190 RZA00169-00171, 173-188, 190-201, 203-211, 213-277, 279-319, 321-323, 330-334, 336-385, 387-390, 392-414, 416-417, 419, 421, 439-441, 445-450, 453-454, 457-460, 463-520, 522-536, 538-604, 606, 608, 610-611, 613, 615-623, 625-661, 663-667, 669-673, 675-714, 716-720, 724-726, 728-730, 732-735, 737-739, 741-743, 745-777, 779-783, 785-788, 790-794, 796-800, 802-856, 859-865, 867-880, 883-905, 907-990, 1002-1003, 1005-1006, 1012, 1014, 1016-1018, 1020-1024, 1029-1030, 1032-1033, 1036, 1047, 1052-1060
336E LN H	SSL00146

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*****Group 7*****
336E	CMR00161-00440 KED00198-00375
336E L	BMH00165-00204 BZY00135-02751 DPX00113-00114 FJH00151-01886 GTJ00122-00211 JRJ00201-00517 TEG00161-00245 YCE00192, 202-203, 206-209, 217-221, 227, 247, 263-264, 266, 268, 272, 277, 279-280, 284, 363-364, 370-372, 374-380, 387-389, 392-436, 438-452, 454-494, 496-511, 514-521, 525-527, 589 YEP00124-00549
336E L OEM	G4290101 T3Z00201, 203-204, 207-210, 212-223, 225-226, 228-240, 242-253, 255-256
336E LN	TMZ00223, 225-232, 234, 248, 251-252, 280

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	6V8397	SEAL-O-RING-ORFS
2	3432385	CLIP-LOOP
1	5197009	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	6V8397	SEAL-O-RING-ORFS
3	3432385	CLIP-LOOP
1	5197004	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
2	6V8397	SEAL-O-RING-ORFS
7	3432385	CLIP-LOOP
1	5197010	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
2	6V8397	SEAL-O-RING-ORFS
11	3432385	CLIP-LOOP
1	5197012	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 5*****
2	6V8397	SEAL-O-RING-ORFS
11	3432385	CLIP-LOOP
1	5197013	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 6*****
2	6V8397	SEAL-O-RING-ORFS
2	3432385	CLIP-LOOP
1	5197006	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 7*****
2	6V8397	SEAL-O-RING-ORFS
2	3432385	CLIP-LOOP
1	5197005	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace hose assembly and clips with referring to the M0078740, Special Instruction, "Replacement Procedure for the Caterpillar Regeneration Hose Assemblies on Certain Excavators and Mobile Hydraulic Power Units", for the hose routing image. The hose can also be assembled based on the parts listed in the Special Instruction.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 3.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 3.0-hour job for Group 2

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 3.0-hour job for Group 3

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 3.0-hour job for Group 4

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 5*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 3.0-hour job for Group 5

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 6*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 3.0-hour job for Group 6

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 7*****
0-5000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%