PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN E AND F SERIES EXCAVATORS
Usage:
TEBE5597-01
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| 31Jan2017 |
| (Revised 27Apr2017) |
O-48
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN E AND F SERIES EXCAVATORS |
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| 1408 | PS45372 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45372" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 31Jan2017 Service Letter. Changes have been made to the Affected Product. |
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TERMINATION DATE |
| 31Jan2019 |
PROBLEM
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| The existing cab harness can interfere with the ECM on certain E and F Series Excavators. If the existing cab harness interferes with ECM, it can short or open the circuit. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 320E | SHX00154-00163 |
| 320E L | NAZ00149-00162, 164, 167-169, 171-173, 176-177, 179, 183-190, 192, 194-209, 211-212, 214-224, 226-234, 236-321, 323-364, 366-367, 369-371, 374, 377-388, 390-391, 393-397, 399-405, 409-414, 416-442, 444-452, 454, 456-484, 486-532, 534-542, 544, 546-645, 647-684, 686, 688-724, 726-757, 759-780, 782-814, 817-822, 824-826, 828-829, 835-839, 842-854, 856-861, 863-955, 957-968, 970-979, 981-1049, 1051-1077, 1079-1080, 1082-1150, 1152-1167, 1169-1174, 1176-1210, 1212-1514, 1516-1578, 1580-1581, 1583-1584, 1586-1587, 1590-1844, 1846-2018, 2020-2027, 2029-2310, 2312-2405, 2407-2444, 2446-2451, 2454-2560, 2562-2565, 2567-2569, 2571-2636 |
| 320E LN | DFG00187-00233 |
| 320E LRR | PNL00158-00200, 202-374, 376-406, 408-667 |
| 320F L | NHD00115-00120, 122-123, 125-141, 143-144, 147, 158-159, 161-162, 166-178, 180-182, 184-186, 189-204, 206-208, 213, 215-218, 222-223, 225-231, 235, 237-244, 246, 248-267, 269-270, 275-279 |
| 323E L | RAP00143-00145, 147-190, 192-193, 195-274, 276-297, 299-320, 323-352, 354-460, 462-648, 650-691, 693-822, 824-1139 |
| 323E LN | TDW00150-00153, 155-157, 160-176, 178-197, 199-220, 222-342, 344-637 |
| 323E SA | YRP00135-00230, 232-234, 236-318 |
| 323F L | KBY00152-00248, 251-252 PLB00163-00215, 217-247 |
| 323F LN | YEC00187-00188 |
| 324E L | TLF00108-00141, 143-152, 154-306, 308-342, 344-523 |
| 324E LN | LDG00175, 177-682 |
| 325F LCR | YCA00134-00233, 235-271, 273-328, 330-344, 346-347, 349-354, 357-367, 369, 371, 374-383 |
| 326F L | XFK00190-00200, 202-216, 220-222, 224-226, 228-241, 243, 245-259, 261-271 |
| 326F LN | HCJ00121-00123, 125-187, 189 |
| 329E L | TST00251-00381, 383-394, 396-791, 793-796, 798-884 |
| 329E LN | RLD00101-00120, 122-241, 243-244, 246-301, 303-371, 373-396, 398-492, 494-563, 565-789 |
| 329E OEM | K2L00103, 115-116, 119-123, 125-130, 132-133, 136, 145-146 KNR00152-00153, 155 |
| 330F L | HBT00129-00131, 135, 137 WBA00111-00277, 279-302, 304-310, 312, 315 |
| 330F L OEM | B3300102 |
| 330F LN | JFR00172-00174, 182-190 LBN00171-00223, 225-235, 237-252, 254-319, 321-342, 347-365, 368, 370, 372-376, 380-382 |
| 330F LN OEM | LNX00101-00107 |
| 335F | KNE00296-00297, 323, 340, 344, 347, 387, 389, 399, 418-422, 428, 433, 436-437, 461, 476-477, 483, 513, 522, 531, 535, 569, 571-572, 603-604, 606-607, 609, 612, 620, 629, 637, 660, 684, 692, 718, 731, 740, 755, 767 |
| 336E HVG UHD OEM | RBS00171-00172 |
| 336E L | YCE00191-00201, 204-205, 210-216, 222-226, 228-246, 248-262, 265, 267, 269-271, 273-276, 278, 281-283, 285-362, 365-369, 373, 381-386, 390-391, 437, 453, 495, 512-513, 522-524, 528-588, 590-780 |
| 336E L H | GNY00123-00131 RZA00189, 202, 212, 278, 320, 324-329, 335, 386, 391, 415, 418, 420, 422-438, 442-444, 451-452, 455-456, 461-462, 521, 537, 605, 607, 609, 612, 614, 624, 662, 668, 674, 715, 721-723, 727, 731, 736, 740, 744, 778, 784, 789, 795, 801, 857-858, 866, 881-882, 906, 991-1001, 1004, 1007-1011, 1013, 1015, 1019, 1025-1028, 1031, 1034-1035, 1037-1046, 1048-1051 |
| 336E L OEM | DSZ00201-00203 T3Z00202, 205-206, 211, 224, 227, 241, 254 |
| 336E L UHD OEM | PCE00211 |
| 336E LN | TMZ00221-00222, 224, 233, 235-247, 249-250, 253-279, 281-439 |
| 336E LN H | SSL00145, 147-183 |
| 336F L | NBS00231-00398, 400-402, 408-409, 411, 413-420, 422-426, 430-439, 441-443, 445, 447-451, 455, 458, 461-462, 465-467, 470 RKB00944-00945, 975, 995, 1010 WTZ00152-00250 ZBJ00141-00149 |
| 336F L H | KGH00160 LTP00196-00228, 230-266, 280-296, 10001-10002 |
| 336F L OEM | B3500101-00102, 104-105, 107 |
| 336F LN | DKF00121-00123 KFT00261-00308 LJY00131-00132, 134-136 RBC00191-00254, 256-322, 330-331, 334, 336 |
| 336F LN H | MTW00164-00178 |
| 336F LNXE | YBH00121-00146, 148, 155, 166-169, 10001 |
| 336F LXE | DFY00155, 163-164, 186, 188-189, 192-193, 195-197, 202-207, 209-210, 213, 215-216, 218-223, 225-232 |
| 340F | EAR00251-00303 WBX00131 YBF00261-00271 |
| 349E HVG UHD OEM | JAE00122 |
| 349E L | KFX00141-00142, 145-172, 174-192, 194-231, 233-248, 250-277, 279-344, 346-390, 392, 395-414, 426-680, 682-702 MZW00211-00220 |
| 349E OEM | FKF00101, 103-105 S3P00203 |
| 352F | XAL00121-00128 |
| 352F (VG) | KBP00201-00246, 248-440, 442-444, 446-451, 454 NDC00206, 215 |
| 352F XE-VG | MDR00189 SD200201-00228 |
| 374F | AP400231-00233, 235-239, 241-242 AT200148-00160 MFL00209, 212-218, 225-226, 228-229, 232-234, 238-239, 244, 246-247, 255-256, 260-268, 271, 276, 278-281, 283-286, 289-290, 10007 NFJ00121, 124-125, 129-132, 137-139, 141-144, 152-165, 167-168, 10003-10010 |
| 374F L | DNM00201-00203, 206, 213, 217, 220, 225, 231, 234, 239, 244, 248-249, 259-260, 262-266, 276, 278, 292, 296, 298-301, 307-308, 311, 327, 334, 337, 344, 353-358, 361, 363-364, 366-367, 370, 375, 378, 380-383, 392, 396, 401-404, 407, 412, 415-417, 419-422, 424, 426, 428-432, 441, 451-452, 454-456, 459, 461-463, 468-470, 472, 474, 479, 485-488, 493, 498, 500 EBF00111-00113 |
| 390F | GAY00161-00164, 166-170, 173-177, 179-180, 182, 187, 193-196, 202-205, 207-212, 215-216, 218, 221, 10006, 10012 HJD00231-00235, 237 HSM00282-00283, 285, 287-295, 298, 300, 304-306 TYE00131-00223 |
| 390F L | FEH00211, 213 MGF00151-00152, 154, 156, 160, 166, 171, 182, 203, 222, 225, 227-230, 235, 246, 248-250, 257, 263-265, 268, 270, 273, 275, 280-281, 286, 304, 310, 313, 316, 322, 334, 338, 341, 344, 348, 354 |
| 390F L OEM | N6400102 |
| 390F MH OEM | B3700101-00103, 105 |
| 390F OEM | PT700101-00102 |
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| *******Group 2******* | |
| 312E | PZL00136-00137, 139-141, 143-147, 149-155, 157-161, 163-164, 166, 168, 170-172, 174-178, 181-185, 187-189, 192-195, 198, 201, 204-212, 214-217, 219-224, 226-231, 234-248, 250-256, 260-261, 263-273, 275-288, 290-311, 313-327, 329-335, 337, 340-345, 347-383, 385-388, 390, 393-405, 407-410, 412-418, 420-434, 437-471, 474-497, 499-510, 512-517, 519-546, 550-566, 568, 570-587, 589-600, 602-612, 614-621, 623, 625, 627-636, 638-664, 666-682, 684-690, 692-702, 704-709, 711-713, 717-720, 722-724, 726-727, 729, 731-736, 738-753, 756, 758, 760-782, 784-793, 795, 797, 799-810, 812-851, 854, 856-894, 900-910, 912-914, 916-919, 922, 924-930, 934-961, 963-996 |
| 312E L | WEY00162-00224, 227-304, 306-329, 331-333, 335-399, 401-450, 452-455, 457, 459-500, 502-505, 507-526, 530, 532-535, 538-549, 552-559, 561-564, 566, 568-573, 575-580, 588-601, 603-625, 630-646, 648-654, 656, 658-659, 661-663, 665-668, 670, 673-680, 682, 685-686, 689-695, 700, 704-711, 713, 715-720, 722-725, 727-729, 731-744, 746-764, 769-770, 773-807, 809-822, 824, 826-827, 829-830, 833-847, 849-852 |
| 313F L | PRG00169-00176, 179, 185-187, 197-198, 207, 209-210, 218-225, 227-231, 235, 237-241 |
| 316E L | YZZ00114-00193, 195-350, 352-354, 356-360, 363-375, 377-391, 393-397, 402-403, 409-426, 429, 431-433, 435-439, 441-445, 447-461, 464-469, 471-482, 485-509, 511-514, 516-520, 524-526 |
| 316F L | ECZ00159-00164, 170-171, 173-175, 181, 183, 185, 187-188 |
| 318E L | DZF00123-00175, 177-243, 246-296, 298-318, 320-338, 340-399 |
| 318F L | HCP00121-00140, 143-152 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 7K1181 | STRAP-CABLE |
| 1 | 2660982 | GUARD |
| 1 | BULK_TERMINAL | Procure Locally (QTY AS NEEDED) |
| 1 | BULK_TUBEHEATSHRINK | Procure Locally (QTY AS NEEDED) |
| 1 | BULK_WIRE | Procure Locally (QTY AS NEEDED) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 2 | 7K1181 | STRAP-CABLE |
| 1 | 2660982 | GUARD |
| 1 | BULK_TERMINAL | Procure Locally (QTY AS NEEDED) |
| 1 | BULK_TUBEHEATSHRINK | Procure Locally (QTY AS NEEDED) |
| 1 | BULK_WIRE | Procure Locally (QTY AS NEEDED) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Update the harness routing. Repair the cab harness if damaged. Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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