PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE HARNESS ON CERTAIN 308E2 MINI HYDRAULIC EXCAVATORS
Usage:
TEBE5617-00
Show/hide table
| 22Mar2017 |
U-155
A-102
D-122
O-124
Show/hide table
| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE HARNESS ON CERTAIN 308E2 MINI HYDRAULIC EXCAVATORS |
|
| 1403 1408 | PS45419 |
|
Show/hide table
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45419" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Mar2020 |
PROBLEM
Show/hide table
| The existing engine harness can fail at the Mass Air Flow (MAF) and/or the Differential Pressure (DP) sensor harness on certain 308E2 Mini Hydraulic Excavators. If the existing engine harness fails, at either the MAF or DP sensor break-out, it can create multiple regeneration issues. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 308E 2CR | FJX00125-00132, 140-179, 200-300, 302-1607, 1609-2974 |
Show/hide table
| *******Group 2******* | |
| 308E 2CR | FJX02975-03439 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 6 | 3S2093 | STRAP-CABLE |
| 6 | 7K1181 | STRAP-CABLE |
| 1 | 1325789 | CLIP-LADDER |
| 6 | 1636795 | STRAP-CABLE |
| 1 | 2041611 | STRAP-CABLE |
| 2 | 3830205 | WASHER |
| 1 | 3895365 | BOLT-FLANGE HEAD |
| 1 | 4589399 | BRACKET |
| 1 | 4701071 | WASHER |
| 1 | 4747537 | HARNESS AS-ENG |
| 1 | 4747538 | HARNESS AS |
| 2 | 4804383 | BOLT-FLANGE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 19% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 6 | 3S2093 | STRAP-CABLE |
| 6 | 7K1181 | STRAP-CABLE |
| 1 | 1325789 | CLIP-LADDER |
| 6 | 1636795 | STRAP-CABLE |
| 1 | 2041611 | STRAP-CABLE |
| 1 | 4747537 | HARNESS AS-ENG |
| 1 | 4747538 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 19% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Replace the existing 416-6419 or 455-1688 Main Engine Harness with a new 474-7537 Main Engine Harness and 474-7538 Mass Air Flow (MAF) sensor jumper harness. Refer to M0077138, Special Instruction, "Installation Procedure for Engine Harness Assembly on 308E2 Mini Hydraulic Excavator", for the Rework Procedure. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
| *******Group 1******* | ||||||
0-36 mo |
||||||
37-60 mo |
||||||
| NOTE: This is a 5.5-hour job for Group 1 | ||||||
Show/hide table
| *******Group 2******* | ||||||
0-36 mo |
||||||
37-60 mo |
||||||
| NOTE: This is a 5.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK MODULES ON CERTAIN EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK MODULES ON CERTAIN EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 373-8014 OIL PUMPS FROM DEALER PART STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 373-8014 OIL PUMPS FROM DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN E AND F SERIES EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB HARNESS ON CERTAIN E AND F SERIES EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEAD BOLTS ON CERTAIN 3500 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER HEAD BOLTS ON CERTAIN 3500 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN MEDIUM AND LARGE EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN MEDIUM AND LARGE EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 487-8468 RETAINING RINGS FROM DEALER PART STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 487-8468 RETAINING RINGS FROM DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE WIRING HARNESS AND HARNESS SUPPORT BRACKET ON CERTAIN 311F, AND 313F GC EXCAVATORS WITH EXTENDED RUNNING HOURS (JAPAN EXCLUDED) PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE WIRING HARNESS AND HARNESS SUPPORT BRACKET ON CERTAIN 311F, AND 313F GC EXCAVATORS WITH EXTENDED RUNNING HOURS (JAPAN EXCLUDED)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER HOSE ON CERTAIN 374F AND 390F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER HOSE ON CERTAIN 374F AND 390F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING FINAL DRIVE FULL OPL MOTOR HOUSING TO PARTIAL OPL MOTOR HOUSING ON CERTAIN 336D, 336D2, 336E, 336F, 340D, AND 340D2 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING FINAL DRIVE FULL OPL MOTOR HOUSING TO PARTIAL OPL MOTOR HOUSING ON CERTAIN 336D, 336D2, 336E, 336F, 340D, AND 340D2 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN GASKET ON CERTAIN M313D, M315D, M315D 2, AND M317D 2 WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN GASKET ON CERTAIN M313D, M315D, M315D 2, AND M317D 2 WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOAD SENSE DRAIN VALVE ON CERTAIN M313D, M314F, M315D, M315D2, M315F, M316D, M316F, M317D2, M318D, M320D2, M322D, M322D2, AND M324D2 WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOAD SENSE DRAIN VALVE ON CERTAIN M313D, M314F, M315D, M315D2, M315F, M316D, M316F, M317D2, M318D, M320D2, M322D, M322D2, AND M324D2 WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR ADDING A HANDRAIL ON CERTAIN 374F EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR ADDING A HANDRAIL ON CERTAIN 374F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN 324E, 329E, 336E, 349E, 336F, 340F, 352F, 374F, AND 390F EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL HOSE ON CERTAIN 324E, 329E, 336E, 349E, 336F, 340F, 352F, 374F, AND 390F EXCAVATORS, EQUIPPED WITH THE CATERPILLAR REGENERATION SYSTEM
PRODUCT SUPPORT PROGRAM FOR REROUTING THE CHASSIS HARNESS ON CERTAIN 301.7D CR MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REROUTING THE CHASSIS HARNESS ON CERTAIN 301.7D CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLERS ON CERTAIN 349E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLERS ON CERTAIN 349E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE PL321 AND PL121 SOFTWARE ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR UPDATING THE PL321 AND PL121 SOFTWARE ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON AND SLEEVE ON CERTAIN H95E S HYDRAULIC HAMMERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON AND SLEEVE ON CERTAIN H95E S HYDRAULIC HAMMERS
PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR HARNESS BRACKET ON CERTAIN 390F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR HARNESS BRACKET ON CERTAIN 390F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLER ON CERTAIN 374F AND 390F HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING NRS COOLER ON CERTAIN 374F AND 390F HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ANTENNA ON CERTAIN PRODUCT LINK 522 ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ANTENNA ON CERTAIN PRODUCT LINK 522 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL COOLER FAN SPIDER ASSEMBLY ON CERTAIN 390F LRC TIER3 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL COOLER FAN SPIDER ASSEMBLY ON CERTAIN 390F LRC TIER3 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING ALL INNER BOLTS, MAINTAINING THE SWING GEAR BEARING ON THE CARBODY, ON CERTAIN 390F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING ALL INNER BOLTS, MAINTAINING THE SWING GEAR BEARING ON THE CARBODY, ON CERTAIN 390F EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING ALL INNER BOLTS, MAINTAINING THE SWING GEAR BEARING ON THE CARBODY, ON CERTAIN 390F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING ALL INNER BOLTS, MAINTAINING THE SWING GEAR BEARING ON THE CARBODY, ON CERTAIN 390F EXCAVATORS