Before/After
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAT GRADE ASSIST KIT ON CERTAIN 323E AND 323F EXCAVATORS |
7220 5057 5059
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PS45289 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45289" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 19Nov2016 Service Letter. Changes have been made to the Affected Product. |
The existing grade assist system may not meet customer expectations for controllability in manual mode and grade accuracy in auto mode on certain 323E and 323F Excavators. |
Qty |
Part Number |
Description |
9 |
3J1907 |
SEAL-O-RING-STOR |
5 |
3K0360 |
SEAL-O-RING |
1 |
4I0806 |
HOSE AS |
1 |
4I3994 |
HOSE AS |
2 |
4I9521 |
BAND-HOSE |
2 |
4I9522 |
BAND-HOSE |
2 |
4I9523 |
BAND-HOSE |
2 |
4I9524 |
BAND-HOSE |
2 |
4I9525 |
BAND-HOSE |
2 |
4I9527 |
BAND-HOSE |
2 |
4I9528 |
BAND-HOSE |
17 |
6V8397 |
SEAL-O-RING-ORFS |
4 |
6V8398 |
SEAL-O-RING-ORFS |
1 |
6V8625 |
ADAPTER-ELBOW |
1 |
6V8724 |
ADAPTER-ELBOW 90 |
8 |
6V9001 |
ADAPTER-ELBOW |
15 |
7K1181 |
STRAP-CABLE |
1 |
7Y4199 |
HOSE AS |
1 |
7Y4390 |
HOSE AS |
1 |
8T0077 |
ADAPTER-STR |
1 |
8T1686 |
ADAPTER-ELBOW |
4 |
8T4121 |
WASHER-HARD |
2 |
8T4137 |
BOLT-HEX HEAD |
2 |
8T4191 |
BOLT-HEX HEAD |
1 |
8T8737 |
PLUG-SEAL |
1 |
9X2492 |
ADAPTER-TEE |
1 |
0875303 |
HOSE AS |
1 |
1048771 |
HOSE AS |
1 |
1048780 |
HOSE AS |
1 |
1087360 |
HOSE AS |
1 |
1785883 |
ADAPTER-ELBOW |
1 |
1797616 |
HOSE AS |
1 |
2181061 |
HOSE AS |
1 |
2181335 |
HOSE AS |
1 |
2291145 |
HOSE AS |
2 |
3199976 |
HOSE AS |
2 |
3402962 |
HOSE AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Replace to the original STD configuration. Refer to M0077979, Special Instruction, "Removal Procedure of Field Installed Cat Grade With Assist Kit on Certain 320E, 323E and 323F Excavators", in order to complete this Rework Procedure.
Note: Only remove grade assist system in the case of severe customer dissatisfaction in manual mode. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-5000 hrs, 0-60 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 10.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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