Usage:
11Feb2016 |
Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE AND POSSIBLY REPLACING THE ELECTRONIC UNIT FUEL INJECTORS ON CERTAIN 323D2 EXCAVATORS |
|
1290 1251 1254 1713 1252 1261 7610 7620 | PS44983 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44983" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
28Feb2018 |
PROBLEM
Damage to the electronic unit fuel injectors can occur if water is allowed to bypass the fuel/water separator and enter the fuel system on certain 323D2 Excavators. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
323D 2L | JEG00131-00257 KCE00234-00428 PJP00185-01331 |
*******Group 2******* | |
323D 2L | KBX00151-00178 TDT00101-00102 YCR00134-00185 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
6 | 2775067 | SLEEVE (After Failure Only) |
6 | 2785170 | BOLT (After Failure Only) |
2 | 3608960 | ELEMENT-FUEL (After Failure Only) |
1 | 3705513 | LINES AS (After Failure Only) |
1 | 3705516 | LINES AS (After Failure Only) |
1 | 3705517 | LINES AS (After Failure Only) |
1 | 3705518 | LINES AS (After Failure Only) |
1 | 3708376 | KIT-CLEANLINESS (After Failure Only) |
6 | 3713974 | INJECTOR GP-FUEL (After Failure Only) |
1 | 3764761 | SEAL (After Failure Only) |
1 | 3935467 | LINES AS (After Failure Only) |
1 | 3935468 | LINES AS (After Failure Only) |
2 | 3951633 | BRACKET AS (After Failure Only) |
1 | 4385386 | FILTER AS-FUEL (After Failure Only) |
1 | 4696389 | SFWR GP-A1000 |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
6 | 2775067 | SLEEVE (After Failure Only) |
6 | 2785170 | BOLT (After Failure Only) |
2 | 3608960 | ELEMENT-FUEL (After Failure Only) |
1 | 3705513 | LINES AS (After Failure Only) |
1 | 3705516 | LINES AS (After Failure Only) |
1 | 3705517 | LINES AS (After Failure Only) |
1 | 3705518 | LINES AS (After Failure Only) |
1 | 3708376 | KIT-CLEANLINESS (After Failure Only) |
6 | 3713974 | INJECTOR GP-FUEL (After Failure Only) |
1 | 3764761 | SEAL (After Failure Only) |
1 | 3935467 | LINES AS (After Failure Only) |
1 | 3935468 | LINES AS (After Failure Only) |
2 | 3951633 | BRACKET AS (After Failure Only) |
1 | 4385386 | FILTER AS-FUEL (After Failure Only) |
1 | 4911262 | SFWR GP-A1000 |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Before completing this Rework Procedure, please review the safety actions in the Operation and Maintenance Manual for your machine. Choose one of the following actions: If electronic unit fuel injectors have not failed, reflash the engine ECM with the new software. The new software offers enhanced protection to the fuel system if the fuel/water separator is not drained of water when the Water Separator Full Indicator is displayed. If electronic unit fuel injectors have failed, replace the injectors and reflash the engine ECM with the new software. For detailed instructions on removing and installing the injectors, refer to Disassembly and Assembly, UENR0633, "Electronic Unit Injector - Remove" and "Electronic Unit Injector - Install". |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-36 mo |
NOTE: This is a 1.0-hour job for Group 1 | ||||||
1 hour to update the software. An additional 3 hours is allowed to replace the injectors, after failure. |
*******Group 2******* | ||||||
0-36 mo |
NOTE: This is a 1.0-hour job for Group 2 | ||||||
1 hour to update the software. An additional 3 hours is allowed to replace the injectors, after failure. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |