PRODUCT SUPPORT PROGRAM FOR RE-FLASHING THE MONITOR SOFTWARE ON CERTAIN 307E2 MINI HYDRAULIC EXCAVATORS
Usage:
TEBE4042-00
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| 17Dec2015 |
U-674
O-585
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| Before/After | PRODUCT SUPPORT PROGRAM FOR RE-FLASHING THE MONITOR SOFTWARE ON CERTAIN 307E2 MINI HYDRAULIC EXCAVATORS |
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| 7620 7490 7610 7601 | PS44943 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44943" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2016 |
PROBLEM
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| The existing monitor displays incorrect machine pitch angle on certain 307E2 Mini Hydraulic Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 307E 2 | KC900106-00115, 119-124, 129-132, 134 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4958615 | SFWR GP-A4000 (MONITOR SOFTWARE) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the M0067110, Service Magazine, "Improved Software is Available to Re-Flash the Monitor Software for Certain 307E2 Tier 4 Final Mini Hydraulic Excavators", in order to complete this Rework Procedure. Refer to Image1. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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