PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS ON CERTAIN 305.5E AND 306E MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS ON CERTAIN 305.5E AND 306E MINI HYDRAULIC EXCAVATORS

Usage:

TEBE4036-00

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28Jan2016

D-49

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS ON CERTAIN 305.5E AND 306E MINI HYDRAULIC EXCAVATORS
7916 7063		PI32598

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32598" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32598" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jul2016	31Jan2017

PROBLEM

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The existing 7X-2555 Bolt may become loose and/or broken on the swing bearing, at low hours, on certain 305.5E and 306E Mini Hydraulic Excavators. The loose and/or broken bolts will result in noisy operation from the bearing area during swing function. Continued use may result in resultant damage to the bearing.

AFFECTED PRODUCT

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Model	Identification Number
305.5E	MX500103-00477
306E	FHL00582-00877

PARTS NEEDED

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Qty	Part Number	Description
38	4471708	BOLT-HEX HEAD (SWING BEARING)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 36% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Read and understand the Operation and Maintenance Manual for safety information and safe working practices before starting this Rework Procedure.

Perform M0067490, Special Instruction, "Inspection and Rework Procedure for Swing Bearing Bolted Joint on Certain 305.5E and 306E Mini Hydraulic Excavators", for inspecting and/or reworking the swing bearing bolted joint.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 6.0-hour job
Note: 6.0 hours or less than 6.0 hours is allowed for the swing bearing bolts check and re-torque only. Note: An additional 12.0 - 24.0 hours is allowed for swing bearing assembly replacement with further other repairs.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

NO 999 XINZI ROAD
ANYWHERE
POSTCODE 999999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LOOSE AND/OR BROKEN SWING BEARING BOLTS

MODELS INVOLVED - CERTAIN 305.5E AND 306E MINI HYDRAULIC EXCAVATORS

Dear Cat Product Owner:

The swing bearing bolts need to be inspected and reworked on the products listed below. The existing bolts may become loose and/or broken on the swing bearing at low hours. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 28Jan2016 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 28Jan2016 Service Letter