PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CAM PLATE FOR THE TRAVEL MOTOR ON CERTAIN 325C AND 330C EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CAM PLATE FOR THE TRAVEL MOTOR ON CERTAIN 325C AND 330C EXCAVATORS

Usage:

SEBE9446

January 8, 2006
U-12
D-12
O-12

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CAM PLATE FOR THE TRAVEL MOTOR ON CERTAIN 325C AND 330C EXCAVATORS
4351 5058		PI30849

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30849" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30849" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
July 31, 2006	January 31, 2007

PROBLEM

The cam plate of the travel motor may interfere with the snap ring due to inadequate clearance on certain 325C and 330C Excavators. Replace the cam plate with the correct cam plate.

AFFECTED PRODUCT

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Model	Identification Number
325C	BKW321
330C	JAB781, 789, 790, 792 KDD1241-1243, 1256, 1257, 1278-1282, 1285-1287, 1289, 1291, 1294-1298, 1305, 1307-1309, 1315, 1327, 1335, 1317-1321, 1343

PARTS NEEDED

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Qty	Part Number	Description
2	3F1547	SEAL-O RING
2	4K4284	RING-RETAINI
2	6V3382	SEAL-LIP TYP
4	7Y5219	SEAL-O-RING
2	951585	SEAL-O-RING
4	951700	SEAL-O-RING
2	1673859	PLATE-CAM

ACTION REQUIRED

See the attached Rework Procedure.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	16.0	0	0	0	0
NOTE: This is a 16.0-hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)
(2-Rework Procedure)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CAM PLATE FOR THE TRAVEL MOTOR

MODELS INVOLVED - 330C EXCAVATORS

Dear Caterpillar Product Owner:

A new cam plate for the travel motor needs to be installed on the products listed below. The incorrect cam plate may have been installed during manufacturing. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated January 8, 2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to January 8, 2006 Service Letter

Rework Procedure