PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK THAT MAY CRACK ON CERTAIN 320C, 320C L, 322C, AND 325C L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH CONFIGURATION
Usage:
SEBE9470-01
January 20, 2006
(Revised September 2006)
U-34
A-27
D-30
O-29
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After failure only |
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK THAT MAY CRACK ON CERTAIN 320C, 320C L, 322C, AND 325C L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH CONFIGURATION |
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6502 |
PS51075
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NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Revised Service Letter replaces the January 20, 2006 Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
- January 31, 2008
PROBLEM
- The stick may crack and fail on certain 320C L, 322C L, and 325C L Excavators that are equipped for long reach configuration. The stick may fail due to the line relief valve pressure setting for the stick cylinder and bucket cylinder not being adjusted correctly during assembly.
AFFECTED PRODUCT
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Model | Identification Number |
*****************Group 1***************** |
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320C |
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320CL |
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*****************Group 2***************** |
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322C |
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*****************Group 3***************** |
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320C |
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320CL | BDE422, 432, 512, 555 |
*****************Group 4***************** |
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325CL |
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PARTS NEEDED
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Qty |
Part Number |
Description |
******************Group 1****************** |
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1 | 2373106 | STICK AS-BRG |
******************Group 2****************** |
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1 | 2373111 | STICK AS-BRG |
******************Group 3****************** |
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1 |
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STICK AS-BRG |
******************Group 4****************** |
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1 |
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STICK AS & B |
ACTION REQUIRED
For all machines
If the stick is cracked, replace the stick with a new stick of the same part number. Refer to the Disassembly and Assembly Manual for your machine for the remove and install procedure.Group 1 (320C DC AKA)
- Refer to Disassembly and Assembly Manual, RENR3826.
Group 2 (322C DC AKA)
- Refer to Disassembly and Assembly Manual, RENR3843.
Group 3 (320C DC GOS)
- Refer to Disassembly and Assembly Manual, RENR3826.
Group 4 (325C DC GOS)
- Refer to Disassembly and Assembly Manual, RENR5367.
SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first |
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Parts |
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0-24 mos |
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25-36 mos |
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.Caterpillar Information System:
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