PRODUCT SUPPORT PROGRAM FOR INSPECTING THE BOOM ON CERTAIN 345B SERIES II, 345B L SERIES II, 345C, AND 345C L EXCAVATORS
Usage:
SEBE9464-02
January 17, 2006
(Revised January 2007)
U-28
A-22
D-25
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PRODUCT SUPPORT PROGRAM FOR INSPECTING THE BOOM ON CERTAIN 345B SERIES II, 345B L SERIES II, 345C, AND 345C L EXCAVATORS |
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PS42009
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NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Revised Service Letter replaces the January 17, 2006 (Revised March 2006) Service Letter. Changes have been made to the Rework Procedure.
TERMINATION DATE
- January 31, 2008
PROBLEM
The boom may develop cracks on certain 345B Series II, 345B L Series II, 345C, and 345C L Excavators. The booms need to be inspected in order to determine if there are any cracks that may be developing, and to provide a timely repair if necessary.AFFECTED PRODUCT
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| Model | Identification Number |
| 345B II |
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| 345BL II |
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| 345C |
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| 345C L |
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PARTS NEEDED
There are no parts needed for this program.ACTION REQUIRED
See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.Attach. (1-Rework Procedure)
Rework Procedure
- Proceed with all safety preparations for the boom inspection.
- Carefully inspect the boom side and top plates, the boom foot and boom nose castings. Refer to the above Illustration.
- If boom cracks are found, please provide photos of the cracking, the entire machine including attachments, and the serial tag on the boom to the dealership Technical Communicator. Please ensure that the numbers on the serial tag are visible. Then have the dealership Technical Communicator contact David Wagner at HEX Product Support for instructions.
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