PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MOUNTING BOLTS FOR THE COUNTERWEIGHT ON CERTAIN 345C EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MOUNTING BOLTS FOR THE COUNTERWEIGHT ON CERTAIN 345C EXCAVATORS

Usage:

SEBE9418

December 1, 2005
U-380

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MOUNTING BOLTS FOR THE COUNTERWEIGHT ON CERTAIN 345C EXCAVATORS
7056		PI10430

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10430" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10430" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

PROBLEM

Incorrect mounting bolts for the counterweight may have been used during assembly on certain 345C Excavators. The mounting bolts that were used to attach the counterweight to the frame may not be the correct length. This may allow the counterweight to separate from the machine and fall.

AFFECTED PRODUCT

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Model	Identification Number
345C	DHP313-330

PARTS NEEDED

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Qty	Part Number	Description
6	1277678	BOLT

ACTION REQUIRED

Move the machine to a level area in order to perform the rework.
Refer to Disassembly and Assembly Manual, RENR8612, Counterweight - Remove And Install for the procedure.
Follow the warning information at the beginning of the procedure.
One at a time, remove the 190-6820 Bolts and replace with the longer, 127-7678 Bolts. There are 6 bolts per machine. Tighten the bolts to a torque of 2700 Nm +/- 300 Nm (1991 lb ft +/- 221 lb ft).

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	3.0	0	0	0	0
NOTE: This is a 3.0-hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MOUNTING BOLTS FOR THE COUNTERWEIGHT

MODELS INVOLVED - 345C EXCAVATORS

Dear Caterpillar Product Owner:

Incorrect mounting bolts for the counterweight may have been used during assembly on the products listed below. The mounting bolts that were used to attach the counterweight to the frame may not be the correct length. This may allow the counterweight to separate from the machine and fall, possibly causing personal injury or death. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated December 1, 2005 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to December 1, 2005 Service Letter