PRODUCT IMPROVEMENT PROGRAM TO INSTALL DECALS AND A NEW OPERATION AND MAINTENANCE MANUAL FOR CERTAIN CATERPILLAR PIN GRABBER COUPLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM TO INSTALL DECALS AND A NEW OPERATION AND MAINTENANCE MANUAL FOR CERTAIN CATERPILLAR PIN GRABBER COUPLERS

Usage:

SEBE9454

January 12, 2006
A-16
D-19
O-19

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*Safety* *Parts stock action needed*	PRODUCT IMPROVEMENT PROGRAM TO INSTALL DECALS AND A NEW OPERATION AND MAINTENANCE MANUAL FOR CERTAIN CATERPILLAR PIN GRABBER COUPLERS
7405 7557		PI10432

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI10432" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI10432" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

PROBLEM

This letter replaces PI10372 for LACD, EAME, and APD dealers only. The instruction film, P/N 172-8451, for Caterpillar Pin Grabber Couplers ANA, BBA, APD, BAF, ANH, APK, BAT, BBZ, BTP, B9A, PBX prefixes is changing.

AFFECTED PRODUCT

The following list includes specific serial numbers of product of known location. Dealers are instructed to check their records to determine if additional product that is not included with the below list but has a serial number prefix of ANA, BBA, APD, BAF, ANH, APK, BAT, BBZ, BTP, B9A, and PBX can be located. Please complete this PIP for any additional couplers that are identified.

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Model

Identification Number

QC Pin Grab

ANA34, 36, 50, 59-68, 125, 126, 308, 309, 782, 811, 1196, 1197, 1209, 1259, 10016, 10050, 10059, 10189, 11239, 11249, 11250, 11428, 11431, 11432, 11435, 11461, 11561, 11562, 11566, 11666

ANH101-103, 363, 365, 534, 537, 538, 543, 553, 555, 566, 616, 622, 623, 624, 625, 626, 10096, 10119, 10151, 10154, 10159, 10178, 10179, 10185, 10226, 10233, 10237, 10253, 10309, 10324, 10357, 10372, 10373, 10374, 10378, 10428, 10446, 10447, 10478, 10481, 10485, 10489, 10491, 10515, 10522, 10529, 10530, 10531

APD25, 121-123, 815, 816, 821, 822, 825, 826, 1046, 1048, 1049, 1050, 10243, 10261, 10262, 10268, 10340, 10359, 10366, 10464, 10466, 10507, 10517, 10572, 10623, 10630, 10631, 10632, 10653, 10654, 10700, 10708, 10783, 10789, 10916, 11039, 11054, 11122, 11139, 11141, 11142, 11143, 11175

APK138, 138, 149, 199, 214, 406, 407, 408, 411, 412, 435, 436, 441, 442, 10040, 10041, 10043, 10128, 10138, 10139, 10140

BAT175 BBZ352

BAF10294

BTP00148

PARTS NEEDED

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Qty	Part Number	Description
1	2684530	Film
1	2684531	Film
1	2688872	Film
1	*SEBU7304	Operation and Maintenance Manual

*NOTE: When ordering the Operation and Maintenance Manual, order the appropriate language for your application.

ACTION REQUIRED

***** Parts Stock *****

Rework all affected Caterpillar Pin Grabber Couplers in Dealer Inventory.

***** Affected Product *****

Dealers are instructed to check their records to determine any additional specific serial numbers that can be located. Please contact the customer and apply this Safety PIP.

Additionally display the below Customer Notification Letter at your parts counter.

Install the new decal in the cab of the host machine and provide the customer with the new Operation and Maintenance Manual.

OWNER NOTIFICATION

U.S. and Canadian owners will not receive the attached Owner Notification. U.S. and Canadian dealers should refer to Safety Service Letter PI10372.

SERVICE CLAIM ALLOWANCES

***** Parts Stock *****

Submit one claim for all Pin Grabber Quick Couplers reworked from parts stock.

***** Affected Product *****

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	0.5	0	0	0	0
NOTE: This is a 0.5 hour job.

PARTS DISPOSITION

***** Parts Stock *****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

***** Affected Product *****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Parts Counter Letter)

COPY OF PARTS COUNTER LETTER

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM TO PROVIDE DECALS AND A NEW OPERATION AND MAINTENANCE MANUAL

MODELS INVOLVED - CERTAIN CATERPILLAR PIN GRABBER COUPLERS

Dear Caterpillar Product Owner:

If your machine is equipped with a Caterpillar Pin Grabber Coupler, new decals need to be installed on the products listed below. At this time you will also receive a new Operation and Maintenance Manual which clarifies the operator instructions for proper operation of the Pin Grabber Coupler. Improper operation of the Pin Grabber Coupler has the potential for serious injury or death.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated January 12, 2005 date when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to January 12, 2005 Service Letter