PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB HARNESS ON CERTAIN 553C/563C/573C - 2470C/2570C/2670C WHEEL FELLER BUNCHERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB HARNESS ON CERTAIN 553C/563C/573C - 2470C/2570C/2670C WHEEL FELLER BUNCHERS

Usage:

TEBE5140-00

19Oct2016


U-555

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB HARNESS ON CERTAIN 553C/563C/573C - 2470C/2570C/2670C WHEEL FELLER BUNCHERS

1408
PS53326
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53326" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2018

PROBLEM

The existing harness can fail on certain 553C/563C/573C - 2470C/2570C/2670C Wheel Feller Bunchers. If the existing harness fails, it can result in intermittent codes on the MD3.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
2570C F1B00200-00202, 204, 206-216

W5700100-00113
2670C B3E00151-00171

W6700100-00123
563C JCB00250-00324

W6300100-00221
573C RJT00250, 252-296

W7300100-00170
*******Group  2*******
2470C W2M00300-00307

W4700100-00107
553C PGR00250-00277

W5300100-00143

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 4537167 HARNESS AS-REAR (IF REQUIRED)
1 4537170 CABLE AS (IF REQUIRED)
1 4537171 HARNESS AS (IF REQUIRED)
1 4537173 CABLE AS (IF REQUIRED)
1 4541940 HARNESS AS-CSL (CAB)
1 4552147 CABLE AS (CAB)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 4537165 HARNESS AS-REAR (IF REQUIRED)
1 4537166 CABLE AS (IF REQUIRED)
1 4606786 HARNESS AS-CSL (CAB)
1 4606789 CABLE AS (CAB)
1 4608667 HARNESS AS-ENG (IF REQUIRED)
1 4608669 CABLE AS. (IF REQUIRED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Order only the cab harness and cable for each group unless additional harnesses have been diagnosed with assistance with your Caterpillar field rep.

Refer to the attached Rework Procedure.

The Rework Procedure covers the replacement of the cab harness with a new harness, and cable to be routed with and secured to the harness, with tie straps during installation.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 5.0-hour job for Group 1
Note: Harnesses and an additional 8.0 hours labor, per harness, is allowed, if harness replacement is required.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-4000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
4001-6000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 5.0-hour job for Group 2
Note: Harnesses and an additional 8.0 hours labor, per harness, is allowed, if harness replacement is required.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Follow all safety procedures and install frame lock prior to completing troubleshooting steps.

Note: Diagnosis of a failed harness can be complex and may require additional support. If additional support is needed, please contact your Caterpillar field rep for assistance.

1. Turn the master disconnect OFF. Check all ground points for corrosion, paying close attention to the ground points located in the right side rear of the cab, the ground point located on the underside of the cab, and on the frame under the cab. Also inspect the harness connection under the cab to ensure connectors are locked in place.
 
2. Inspect the MD3, XA2, and Keypad connections for loose pins or pins that have been pushed in on any of the connectors.
 
3. Turn the master disconnect and key ON, and perform a wiggle/pull test on the harness inside the right side cab door. Have the operator monitor if intermittent codes appear or original codes disappear during this step.

- If codes change, replace the cab harness with new cab harness and separate cable secured and tie strapped to the harness.

Note: Additional codes may require the replacement of the main and/or engine compartment harnesses.

553C/2470C Machines: Additional Harnesses if Required.

453-7165 Main Harness
453-7166 Main Harness Cable

460-8667 Engine Compartment Harness
460-8669 Engine Compartment Harness Cable


563C/573C-2570C/2670C Machines: Additional Harnesses if Required.

453-7167 Main Harness
453-7170 Main Harness Cable

453-7171 Engine Compartment Harness
453-7173 Engine Compartment Harness Cable
 
 

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