PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN DRIVE HUB AND RETAINING BOLTS ON CERTAIN 785C OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN DRIVE HUB AND RETAINING BOLTS ON CERTAIN 785C OFF-HIGHWAY TRUCKS

Usage:

TEBE5129-00

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29Aug2016

K314
K430

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN DRIVE HUB AND RETAINING BOLTS ON CERTAIN 785C OFF-HIGHWAY TRUCKS
1359		PS90629

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90629" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Aug2018

PROBLEM

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The existing hub bolts can fail on certain 785C Off-Highway Trucks. If the existing bolts fail the fan blades can contact the radiator.

AFFECTED PRODUCT

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Model	Identification Number
785C	APX01640, 1643-1644, 1650, 1656-1660, 1666-1668, 2025-2027, 2037, 2039, 2051, 2079-2082, 2084, 2228

PARTS NEEDED

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Qty	Part Number	Description
3	1B4367	BOLT
1	1J4034	SEAL-LIP TYPE
1	4E9311	BOLT
1	5F3144	SEAL-O-RING
3	5P8247	WASHER-HARD
1	5P8248	WASHER-HARD
2	6Y7651	CONE-SPL RLR BRG
2	6Y7652	CUP-RLR BRG
1	7W7590	SLEEVE
1	2095296	SPACER
1	4669948	SHAFT
1	4669950	WASHER
1	4711020	ADAPTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and see Special Instruction SEHS0119 for the field installation instructions.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-30000 hrs, 0-96 mo	100.0%	0.0%	0.0%	100.0%	0.0%	0.0%

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NOTE: This is a 6.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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