Before/After
| PRODUCT SUPPORT PROGRAM FOR REPLACING COOLANT TUBE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS |
1380
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PS45257 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45257" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 13Oct2016 Service Letter. Changes have been made to the Affected Product. |
The 4423336/">442-3336 Pipe As. in the water lines group may crack on certain 794 AC Off-Highway Trucks. The pipe assembly may crack at the fillet weld at the hose connection point. The crack can result in coolant leakage. |
Qty |
Part Number |
Description |
1 |
4423336 |
PIPE AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Replace Pipe As. in the water lines group if a crack and coolant leakage is observed. Refer to the Service Manual if/as necessary. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-100 hrs, 0-12 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 1.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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