PRODUCT SUPPORT PROGRAM FOR REPLACING THE ATAAC CORE(S) ON CERTAIN 797 AND 797B OFF-HIGHWAY TRUCKS EQUIPPED WITH A C175 RETROFIT ENGINE Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ATAAC CORE(S) ON CERTAIN 797 AND 797B OFF-HIGHWAY TRUCKS EQUIPPED WITH A C175 RETROFIT ENGINE

Usage:

TEBE5115-01

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02Nov2016

(Revised 07Nov2016)

U-580

A-413

D-489

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE ATAAC CORE(S) ON CERTAIN 797 AND 797B OFF-HIGHWAY TRUCKS EQUIPPED WITH A C175 RETROFIT ENGINE
1063		PS53335

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53335" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 02Nov2016 Service Letter. Changes have been made to the Service Claim Allowances.

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TERMINATION DATE

30Nov2018

PROBLEM

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The existing ATAAC core can fail on certain 797 and 797B Off-Highway Trucks equipped with a C175 retrofit engine. If the existing core fails, air leaks will result in a loss of boost pressure.

AFFECTED PRODUCT

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Model	Identification Number
797	5YW00260
797B	JSM00151-00152, 220-225, 236-237, 244, 252, 256, 293

PARTS NEEDED

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Qty	Part Number	Description
2	5139310	AFTERCOOLER GP-A (As Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the failed ATAAC core(s) with new 513-9310 Aftercooler Gp(s).

Refer to Testing and Adjusting, KENR5397, "20 Cylinder Air to Air" section that is contained within the "Aftercooler - Test - 16 Cylinder Air to Air".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-12000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
12001-18000 hrs, 25-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 36.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
If both aftercooler cores are found to be failed, two cores and an additional 4 hours of labor (visually inspect, pressure test, and change 2nd cooler) are allowed.

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