PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY GEAR PUMP ON CERTAIN CB14B UTILITY COMPACTORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY GEAR PUMP ON CERTAIN CB14B UTILITY COMPACTORS

Usage:

TEBE5146-00

20Sep2016


U-488
A-358
D-422
O-422

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY GEAR PUMP ON CERTAIN CB14B UTILITY COMPACTORS

5070
PS53303
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53303" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Sep2019

PROBLEM

The existing 4732174/">473-2174 Auxiliary Gear Pump used for the vibratory, cooling, and steering systems can fail on certain CB14B Utility Compactors. If the Auxiliary Gear Pump fails, low vibration frequency, engine overheating and/or hard steering can result.

AFFECTED PRODUCT

Model Identification Number
CB14B  47300100-01480

PARTS NEEDED

Qty

Part Number Description
1 4732174 PUMP-AUXILIARY
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Testing & Adjusting, UENR2015, "Vibratory Frequency - Test & Adjust" for Machine Systems to perform this test if/as necessary and see Special Instruction M0075386 Procedure to Troubleshoot Engine Overheating and Hard Steering For CB14B Utility Compactors.
If the Vibration Frequency Test fails, refer to, Testing and Adjusting, UENR2015, "Case Drain Flow for Gear Motor (Vibratory) - Test".
If the Vibratory Motor case drain flow is within specification, replace the 4732174/">473-2174 Auxiliary Pump with like part. See Special Instruction M0075386 for the procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs,
0-18 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1001-2000 hrs,
19-24 mo 
53.0%
50.0%
0.0%
0.0%
35.0%
50.0%
2001-3000 hrs,
25-36 mo 
33.0%
25.0%
0.0%
0.0%
50.0%
75.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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