PRODUCT SUPPORT PROGRAM FOR REPLACING THE METERING PUMP GP FOR STEERING ON CERTAIN CB14B UTILITY COMPACTORS
Usage:
TEBE5160-00
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| 19Sep2016 |
U-478
A-348
D-412
O-414
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE METERING PUMP GP FOR STEERING ON CERTAIN CB14B UTILITY COMPACTORS |
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| 5059 5705 | PS53297 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53297" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2019 |
PROBLEM
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| The existing 3939326/">393-9326 Metering Pump Gp can fail on certain CB14B Utility Compactors. If the Metering Pump Gp fails, hard steering with the engine at high RPM, can result. |
AFFECTED PRODUCT
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| Model | Identification Number |
| CB14B | 47300100-01480 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3939326 | VALVE GP-STRG |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If hard steering occurs after the vibration frequency and radiator cooling fan motor speed tests meet specifications, replace the 3939326/">393-9326 Metering Pump Gp. Refer to the Service Manual if/as necessary. Verify the steering operation is satisfactory with the engine throttle control switch set to high idle. |
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SERVICE CLAIM ALLOWANCES
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0-18 mo |
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19-24 mo |
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25-36 mo |
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| NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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