Usage:
13Apr2015 |
(Revised 07Sep2016) |
Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING CELLULAR PRODUCT LINK DEVICES ON CERTAIN TRACK-TYPE TRACTORS, PIPE LAYERS, AND TRACK LOADERS |
|
7610 7606 7620 | PS44698 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44698" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 13Apr2015 (Revised 16Aug2016) Service Letter. Changes have been made to the Parts Needed, Service Claim Allowances, and Rework Procedure. |
TERMINATION DATE |
31Mar2017 |
PROBLEM
The 2G network that the cellular Product Link devices are on will be no longer available in October 2016. All devices will stop reporting after this date. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
561C | 92J00740 |
561D | 54X00253, 289, 426, 500, 544, 549, 594, 648, 651, 736, 780-781 |
571G | 16W00454 |
572G | 40U00644, 661, 951 8PC00384, 447, 449 |
572R | 2HZ00303, 317, 321, 343 AAC00303 |
583K | 78V00698, 826, 1135 |
583T | CMX00285 |
589 | 31Z00374, 392-393, 457, 516 |
953B | 5MK01709, 2645, 2697 |
953C | 2ZN01578, 2158, 2258, 3146, 3514, 3556, 3722, 3913, 4698, 5144, 5386, 5651, 5718 BBX00267, 301, 692, 1217, 1298, 2121, 2868, 2965, 3019 |
963 | 21Z00596, 2400, 2926, 4252, 4731 |
963B | 9BL01363, 1851, 2443, 2791 |
963C | 2DS00432, 544, 563, 640, 1330, 1545, 2039, 2441, 2751, 2800, 2875, 2922, 2944, 2975, 3034 BBD00362, 398, 493, 498, 505, 603, 704, 967, 1032, 1283, 1465, 1525, 2189, 2307, 2499, 2532, 2757 |
973 LGP | 86G75002 |
973C | 3RZ00609, 827 LDX00385 |
977L | 14X01970 |
D10 | 84W00854, 75544 |
D10N | 2YD01127, 1610, 75520 3SK00651, 75014 |
D10R | 3KR00803 |
D11N | 74Z00407 |
D11R | 7PZ01224, 1563 9TR00238 |
D5M LGP | 3CR00606, 742, 837, 992, 1362, 1728, 1856 3DR00467, 479 6AS00220, 391, 402 |
D5M XL | 6GN01793, 2683, 2771, 2867 |
D5N XL | CFH00142 |
D6D | 04X04971 06X00504 20X04893 |
D6G | 2MJ01825 |
D6H | 3ZF04051, 4466, 6163 4RC05834 |
D6H LGP | 3YG00536, 5739, 6325, 6344 5HF04261, 5916 6FC00577, 5534 |
D6H XL | 9KJ00482, 562, 756, 812, 1026, 1445 9LK00617 |
D6H XR | 6CK00376 |
D6M LGP | 2RN00281, 355, 461 4JN00380, 1035, 1237, 2048, 2906 |
D6M XL | 3WN00481, 750, 776, 1017, 1037, 1737, 2002, 2438, 3266, 3350 4HS00710, 1018 |
D6N XL | ALH00433 |
D6R | DMP00166, 215, 232, 280 |
D6R II | FDT00197, 222 |
D6R II LGP | ADE00096, 124, 135, 676, 1038, 1080 |
D6R II XL | AAX00251, 303, 828, 956, 1015, 1038, 1400, 1444 |
D6R II XW | AEP00149, 405 |
D6R III LGP | WRG00411, 505, 806, 847 |
D6R III XL | GJB00528, 815, 1072 |
D6R III XW | MRT00277 |
D6R LGP | 8LN00540 8TM00602 9PN00652, 783, 1097, 1597, 1638, 1702, 1808 |
D6R XL | 4MN00466 5LN01150, 1202, 1471, 1853, 2144, 2147, 2425, 2661, 3075, 3124, 3289, 3430, 3485, 3588 9BM00670, 1272 |
D7G | 65V08359 92V08743 |
D7H | 5BF04050, 4089, 4245, 5788, 5850 79Z01332 |
D7H LGP | 4FG00324 |
D7R | 2EN00731, 807, 1153, 1171, 75001 |
D7R II | AEC00600, 942 |
D7R II LGP | ABJ00547, 1520 AFG00536 |
D7R II XR | AGN01858 |
D8H | 46A27220, 31723 |
D8K | 77V06611, 10969, 11631, 11798, 15921, 16719 |
D8L | 53Y03760 |
D8N | 5TJ00892, 1252, 1567, 2098, 2485, 2674 9TC00735, 1675, 2030, 2606, 2834, 3211, 4037, 4814, 5347, 5980, 6157, 6372 |
D8R | 7XM00539, 971, 1233, 1313, 1410, 2066, 2128, 2553, 2611, 2996, 3029, 3385, 3511, 3620, 3829, 4082, 4181, 4330, 4423 |
D8R II | 6YZ00736, 785, 1403, 1519, 2023 |
D9H | 90V05008 |
D9L | 14Y01509, 2589, 3281, 3383, 3683, 3703, 3952, 75801 |
D9N | 1JD00876, 1810, 2240, 3043 6XJ00740, 813, 1028, 1065, 1067 |
D9R | 7TL00438, 788, 801, 807, 821, 855, 940, 1145, 1213, 1255, 1270, 1278 8BL01514 ABK00555, 801, 927 |
*******Group 2******* | |
D5N LGP | AKD01396, 1630, 1813 |
D5N XL | AGG00977, 1620, 2325, 2441, 2684, 2703 |
D6N LGP | ALY00468, 485, 1150, 1431, 1776, 1939, 2276, 2410, 2451, 2510, 2565, 2718, 2864, 2912, 2921 DJY00144, 505, 692, 805 |
D6N XL | AKM00724, 2486 DJA00268, 487 |
*******Group 3******* | |
953D | LBP00263, 290 |
963D | LCS00289, 449 |
D6T LGP | KJL00657, 742 |
D6T P LGP | WCG00335, 339, 358, 421 |
D6T P XL | WFH00279 |
D6T XL | LAY00616, 653, 682, 724, 732, 883, 1088 |
D6T XW | SKL00382 |
*******Group 4******* | |
561N | TAD00103, 108-109, 111, 114 |
572R II | DSC00375, 387-388 |
583T | CMX00110 |
953C | 2ZN00219, 1985, 2084, 3167 BBX00130, 153, 159, 206, 261, 343, 595, 669, 767, 865, 1168, 1232, 1280, 1416, 1539, 2122, 2143, 2185, 2359, 2373, 2416, 2528, 2534, 2544, 2728, 2853, 2960, 2986 |
963 | 21Z03523 |
963B | 9BL01741 |
963C | 2DS00820, 928, 1245, 1448, 1554, 2924, 3112 BBD00349, 383, 530, 537, 612, 722-723, 744, 853, 899, 917, 960, 981, 1056, 1097, 1152, 1204, 1296, 1366, 1389, 1476, 1486, 1494, 1583, 2015-2016, 2039, 2044, 2048, 2051, 2061-2062, 2065, 2242, 2329, 2428, 2436, 2835, 2884, 2907, 2927, 2936, 2947, 75001 |
963K | LBL00100, 102 |
973C | BCP00231, 290 LDX00203, 321, 369, 384, 503 |
D10N | 2YD00586, 922, 1458, 1463, 1519, 1759, 2193, 2375, 2442, 2528 |
D10R | 3KR00446, 478, 503, 594, 609, 804, 826, 1005, 1075, 1221, 1269, 1319, 1323, 1359, 1368, 1404, 1431, 1470, 1525, 1602, 1718, 1741, 75027, 75029, 75038 AKT00205, 238, 351, 384, 391, 406, 412, 422, 426, 444, 485, 514-515, 595, 619, 622, 632, 717-718, 867, 75001 |
D11N | 4HK00368 74Z00320 |
D11R | 7PZ00347, 585, 675, 1292, 1345, 1404, 1676-1677, 75045 8ZR00379 |
D11R CD | AAF75009 |
D5H LGP | 1DD05524 |
D5M LGP | 6AS00230 |
D5M XL | 6GN01274, 2477 |
D6D | 04X08965 |
D6H | 3ZF06355 |
D6H XL | 9KJ00775 |
D6M LGP | 4JN00551, 2887, 3111 |
D6M XL | 3WN01223, 1295, 3152 |
D6N LGP | ALR00218, 329, 646 |
D6N XL | ALH00249 CCK00611 |
D6R | 2YN00580 |
D6R II | AFM00132, 163 BRJ00199 FDT00417 |
D6R II LGP | ADE00140, 168, 197, 223, 267, 324, 368, 441, 516, 529, 564-565, 572, 578, 631, 659, 663, 764, 803, 808, 816, 846, 981, 992, 1019, 1039, 1084, 1090, 75001 BNC00282 |
D6R II XL | AAX00111, 127, 135, 269, 381-382, 409, 425, 525, 752, 816, 958, 1010, 1070, 1153, 1185, 1297, 1317, 1327, 1342, 1376, 1381, 1437, 75001 BRZ00505, 532 |
D6R II XW | AEP00222, 269, 403, 432, 435, 502, 530, 549, 551, 555, 592, 622, 773 |
D6R III | HCD00147 |
D6R III LGP | WRG00164, 318, 330, 341, 357, 364, 422, 471, 504, 538, 561, 599, 644, 710, 721, 827, 846, 856 |
D6R III XL | GJB00271, 292, 315, 334, 362, 372, 439-440, 476, 484, 510-511, 598, 607, 643, 672, 758, 844, 856, 1029, 1032, 1054, 1070 |
D6R III XW | MRT00189, 207, 253, 270, 275, 287, 339, 394, 448, 522 |
D6R IIIP XL | HKE00149, 160, 185, 236, 264, 266-267 |
D6R LGP | 9PN00541, 945, 1771, 1809, 1880, 1920, 1971 |
D6R XL | 5LN01559, 1663, 1790, 1970, 2134, 2149, 2272, 2534, 2648-2649, 3135, 3297, 3420, 3423 9BM00706 |
D6T LGP | HTZ00002, 251, 450 ZJB01410 |
D6T LGP OEM | PLR00123, 135 |
D6T LGP PAT | RAD00493 |
D6T XL | GCT00253 KMR00201-00202 |
D6T XL PAT | WES00276 |
D6T XW | SLJ00340 |
D7H | 5BF04307 |
D7H LGP | 80Z00659 |
D7R | 2EN00386, 798, 994 |
D7R II | ACS00519 AEC00535, 548, 743, 794, 810, 865, 888, 892, 910, 925, 929, 941, 999, 1552, 1559, 1612, 1614, 1670-1671, 1789, 1836, 75001 |
D7R II LGP | ABJ00556, 588, 590, 613, 1560, 1606, 1644 |
D7R II XR | AGN00593-00594, 987, 1572, 1770, 1773, 1846, 1848, 1885 |
D7R LGP | 3DN00400, 406 |
D8K | 76V00511 |
D8L | 53Y01516, 1967, 2168, 2651, 2847, 2874 |
D8N | 5TJ01909, 2646, 2702, 75004 9TC01177 |
D8R | 7XM01937, 2816, 4803, 75002, 75015 |
D8R II | 6YZ00459, 545, 618, 623, 627, 689, 696, 812, 822, 839, 859, 876, 883, 946, 1071, 1075-1076, 1094, 1111, 1142, 1200, 1245, 1268, 1396, 1418, 1432, 1479, 1487, 1562, 1588, 1612, 1667-1668, 1672, 1708, 1710, 1730, 1796, 1830, 1853, 1864, 1933, 1960, 1981, 1988, 2005, 2007, 75015, 75018 |
D9L | 14Y01027, 2205, 4018 |
D9N | 1JD00893, 1862, 2466 6XJ00810, 1128 |
D9R | 7TL00466, 957, 1020, 1041, 1103, 1290, 1327, 1392 8BL01122 ABK00710, 733, 760, 807, 954, 995, 998, 1094 |
*******Group 5******* | |
D5N LGP | AKD00543, 653, 660, 663, 842, 1542, 1565, 1803, 1845, 1888, 1959, 2011 |
D5N XL | AGG00314, 373, 651-652, 910, 1380, 1517, 1645, 1894, 1996, 2090, 2135, 2205, 2451 |
D6N LGP | ALY00303, 446, 479, 725, 752, 785, 923, 945, 968, 1004, 1006, 1151, 1418, 1459, 1506, 1521, 1610, 1907, 1975, 2041, 2057, 2096, 2271-2272, 2305, 2320, 2496, 2527, 2553, 2572, 2580, 2631, 2712, 2730, 2781, 2785, 2819, 2832, 3005, 3028, 3046, 3077-3078, 3101, 3125, 3132-3133, 3247 DJY00285, 316, 383, 390, 496, 548, 562, 639, 713, 733, 736, 741, 798, 941 |
D6N XL | AKM00313, 640, 664, 741, 747, 781, 1018, 1455, 1641, 1784-1785, 1826, 1833, 1874, 1895, 1950, 2034, 2445 DJA00252, 597 |
*******Group 6******* | |
953D | LBP00239, 417, 434, 453 |
963D | LCS00422, 451 |
973D | LCP00381 |
D6N XL | MLW00679 |
D6T LGP | KJL00384-00385, 626, 632, 667, 739, 750, 764, 804, 814, 821, 834, 837, 994 |
D6T P LGP | WCG00355, 427 |
D6T P XL | WFH00336 |
D6T P XW | DJG00349, 369, 374, 386 |
D6T XL | LAY00450, 500, 634, 646, 690, 725, 740, 756, 778, 800, 809, 835, 973, 997 |
D6T XW | SKL00302, 311, 313, 319, 383, 407, 463, 584-585 |
*******Group 7******* | |
939C | 6DS00915, 1015, 1496, 1526, 1581, 1586, 1704, 1729, 1815, 1821, 1851, 1905, 2026, 2038 |
D3C II | 4HJ00519 |
D3C III | 4TS01241 5GS00716 6SL00630 7XL00518 |
D3G LGP | BYR00436, 631, 1248, 1501, 1506, 1581, 1819, 1937, 2031 |
D3G XL | CFC00367, 817, 964, 969 JMH00592, 613, 769, 1280, 1389, 1713, 1739, 2054, 2363, 2629, 2721, 2787 |
D4C II | 7KG00826 |
D4C III | 6YL00367, 1634 7SL00532 8CS01580 |
D4E | 27X01119 |
D4G LGP | FDC00262, 499 TLX00720, 734, 908, 986, 1055, 1170, 1293, 1338 |
D4G XL | CFN00293, 393, 744 HYD00366, 508, 768, 774, 776-777, 796, 935, 955, 1425, 1593, 1628, 1706, 1792, 1905, 2138 |
D4H III LGP | 9GJ00314, 1502, 1744, 1756 |
D5C | 6PJ00357 |
D5C III | 5HS00978 6CS00836, 948, 962, 1188 6ZL01083 7PS01338 9DL01984, 2376 |
D5G LGP | FDW00314, 778, 1126 RKG00705, 847, 886, 1348, 1380, 1523, 1614, 1644, 1735, 1739, 1849, 1946, 1990, 2292, 2329, 2452, 2622, 2634, 2860-2861, 2865, 2991, 3064, 3149, 3159, 3362, 3562, 3601, 3659, 3675 |
D5G XL | FDH00910, 1050 WGB00579, 776, 955, 1085, 1242, 1522, 1583, 1857-1858, 2185, 2394, 2542, 3018, 3039, 3050, 3089, 3247 |
*******Group 8******* | |
D3K XL | FFF00162, 281, 324, 376, 531, 533, 647, 672, 680, 686, 696, 747, 765, 775, 780, 785 |
D4K XL | MMM00209, 227, 258, 284, 335, 373, 390-391, 513, 522, 548, 561, 573, 577, 598-599, 617, 619-620, 622, 636, 663, 688, 715, 731, 789, 792, 796, 802, 804-805, 813, 825 |
D5K LGP | YYY00194, 216, 221, 248, 362, 367, 376-377, 484-485, 487, 650, 661, 744, 756, 760, 762, 882, 885, 1035, 1088, 1132-1133, 1142, 1196, 1223, 1225, 1268, 1272, 1282, 1294, 1337, 1347, 1363, 1375, 1439, 1469, 1472, 1493, 1508-1512, 1522-1523, 1533, 1549, 1578, 1614-1616, 1620, 1625, 1642, 1644, 1648, 1654-1656, 1676 |
*******Group 9******* | |
D3G LGP | BYR00702, 1155, 1191, 1306, 1456, 1627, 1973 |
D3G XL | CFC00305, 886 JMH02196, 2478 |
D4G LGP | TLX00465, 544, 875, 1027, 1042 |
D4G XL | CFN00363 HYD01442, 1638, 1699 |
D4H II | 8PB03594, 3622 |
D5C III | 5HS00582 |
D5G LGP | FDW00419, 505, 800 RKG00569, 767, 1719, 1995, 2094, 2142, 2348, 2350, 2509, 2659, 2684-2685, 2733, 2943, 3017, 3268, 3567 |
D5G XL | FDH00529, 1082 WGB00602, 730, 1293, 1643, 1836, 2072, 2210, 2470, 3524, 3661, 4131 |
*******Group 10******* | |
D3K XL | FFF00134, 295, 597, 615, 635, 655, 657, 695, 728, 744, 748, 802 |
D4K XL | MMM00176, 285, 345, 362, 393, 562, 579-582, 608-609, 651, 684, 732, 739, 754, 763, 772, 803, 827, 832 |
D5K LGP | YYY00165, 171, 186, 203, 272, 289, 344, 353, 384, 389, 402, 459, 490, 514, 685, 689, 785, 880-881, 883, 923, 933, 981, 1030, 1075, 1101, 1111, 1117, 1122, 1146-1147, 1151, 1188, 1192, 1209, 1218, 1229, 1236, 1257, 1286, 1291, 1296, 1302, 1325, 1328, 1362, 1401, 1460-1461, 1495, 1528, 1574, 1581, 1585-1586, 1590, 1598, 1601, 1627, 1649 |
*******Group 11******* | |
D10T | RJG00458, 2015 |
*******Group 12******* | |
D10T | RJG00115, 117, 202, 219, 261, 299, 445, 484, 487, 557, 595, 599, 614, 634, 638, 702, 842, 952, 969, 988, 1050, 1080, 1113, 1165, 1167, 1252, 1292, 1303, 1393, 1396, 1528, 1530, 1555, 1587, 1676, 1831, 1834, 1851, 1975, 2016-2017, 2062, 2064, 2067, 2151, 2568, 2790, 3063, 4206, 4234-4235, 4272, 4533, 4681-4682, 4705 |
*******Group 13******* | |
D8T | J8B00558 KPZ00651, 1156, 1299, 1754, 1863, 2177, 2437, 2565 |
D9T | RJS00405, 469 |
*******Group 14******* | |
D11T | JEL00163-00164, 168, 214, 265 |
D7E | TAN00476 |
D7E LGP | SSH00301 TJA01217-01218 |
D8T | JET00202, 205 |
*******Group 15******* | |
D11T | GEB00173, 176, 214, 250, 276, 437, 439, 552-553, 564, 569-570, 748, 883, 916, 935, 947, 957-958, 961, 989, 1000 |
D8T | J8B00400, 406, 465, 568, 583, 585, 665, 781 KPZ00336, 339, 376, 380, 382, 386, 435, 439, 441, 443, 446, 552, 570, 639, 649, 682, 701, 723, 777, 836, 871, 885, 907, 910, 927, 935, 978, 1019, 1084, 1111, 1119, 1128, 1158, 1209, 1228, 1234, 1236-1237, 1244, 1246, 1265, 1293, 1303, 1317, 1346, 1360, 1370, 1373, 1379, 1434, 1495, 1505, 1535, 1553, 1558, 1629, 1652, 1658, 1662, 1710, 1732, 1809, 1838-1839, 1858, 1922, 1963, 2011, 2085, 2095, 2101, 2239, 2317, 2344, 2410, 2470, 2506, 2557, 2600, 2615, 2632, 2666, 2673, 2715, 2738, 2747, 75004 |
D9T | RJS00154, 189, 220-221, 242, 308, 331, 392, 435, 473, 484, 486, 509, 547, 608-609, 620, 640, 655, 667, 781, 874, 877, 882, 989, 1007, 1038 |
*******Group 16******* | |
D6K LGP | DHA00459, 1323, 1366-1367, 1581, 1628, 1632, 1667-1668, 1779, 1788, 1891, 1909, 2027, 2031, 2085, 2116, 2186-2187, 2190 |
D6K XL | FBH00444, 472, 573, 716, 873, 886, 888, 892, 912, 965, 1020, 1269, 1587, 1620, 1882, 1933, 2056, 2076, 2092, 2117, 2163, 2167, 2171, 2176, 2302, 2392, 2395, 2433 |
*******Group 17******* | |
D6K LGP | DHA00312, 398, 412, 487, 549, 592, 632, 692, 815, 954, 1027, 1030, 1034, 1081, 1210-1211, 1231, 1312, 1320, 1324, 1350, 1375, 1512-1513, 1515, 1520, 1525, 1527, 1539, 1552-1553, 1567, 1575, 1611, 1634-1635, 1637, 1662, 1670, 1676, 1682, 1687, 1714, 1728, 1763, 1772-1773, 1807, 1813, 1820, 1828, 1832, 1837-1838, 1848, 1851, 1857, 1861, 1865, 1887, 1898, 1900, 1910, 2007, 2011, 2024-2025, 2047, 2055, 2062-2063, 2165-2166, 2197, 2208, 2242, 2261, 2264 |
D6K XL | FBH00800, 832, 894, 946, 961, 1004, 1102, 1134, 1233, 1410, 1435, 1442, 1548, 1643, 1651, 1811, 1869, 1914, 1917, 2027, 2041, 2104, 2152, 2185, 2215, 2250, 2300, 2316, 2322, 2328, 2374, 2378, 2389, 2396, 2400, 2556, 2575, 2749 |
*******Group 18******* | |
D3K 2 LGP | KLL00115-00116, 118-119, 121-122, 124-125, 129, 134, 136, 139, 143, 148-149, 155-156, 158, 164, 172, 176, 179-180, 182, 190, 193-195, 198, 200-202, 212, 244, 264, 269, 271, 275-276, 289, 295-296, 298-300, 302, 307, 311, 317, 326-327, 329, 332-334, 347, 353-354, 358, 360-361, 367, 394, 397-398, 408-409, 411-412, 415, 419, 438, 442-444, 455, 469, 472, 475, 478, 488, 497, 536-537, 546, 561-562, 565, 567, 592, 603-604, 611, 647, 664, 666, 705-708, 715, 735, 740, 756, 758, 765-766 |
D3K 2 XL | KFF00118-00120, 122-123, 127, 131, 134, 137-138, 145, 152, 159, 162, 170, 176, 181, 203, 208, 212, 220-221, 224, 229, 242, 247, 249-252, 254, 257-259, 263, 267, 272, 274, 277, 285, 289, 297, 302, 308, 311, 328, 340-341, 346-347, 354, 360, 379, 408-410, 417, 437, 440, 447 |
D3K LGP | LLL00170, 292, 383, 547, 580, 724, 734, 740, 763, 768, 773, 845, 859, 935, 944, 995-996, 1019, 1028, 1037, 1066, 1094, 1104, 1124, 1165, 1187, 1191 |
D4K 2 LGP | KRR00137-00138, 140-141, 143, 145-146, 154, 174, 176, 181, 189, 196, 201, 206, 210, 227, 230, 233, 238, 241-242, 244, 253-254, 276, 279-281, 291-293, 300, 313, 318, 329, 332, 384, 389-390, 393, 398, 403, 407-409, 427, 431, 433, 435, 447-448, 454, 456, 458, 474, 484, 507, 511, 514, 520, 538, 543, 548, 564, 583, 613, 620, 623-624, 670 |
D4K 2 XL | KMM00130, 132, 135, 145, 147-148, 150-152, 154, 156, 164, 167, 177, 181, 184, 187, 199, 201, 206-207, 212, 223, 231, 235, 244, 246, 249, 266, 286-288, 298, 300-301, 320, 324-325, 333, 335-336, 339, 341-342, 344-345, 353, 356-357, 359, 361, 378-379, 387, 403, 407, 415, 430, 433, 438, 456-457, 459-460, 469, 474, 496, 546, 573, 598, 623, 686 |
D4K LGP | RRR00141, 185, 204, 403, 610, 618, 625, 630 |
D5K 2 LGP | KYY00162, 174, 179-180, 185, 188, 198, 200, 204-206, 208, 212, 214-215, 218, 222, 238-240, 243, 247, 271, 273-274, 278-279, 284, 297, 304, 311, 313-314, 318, 322, 339, 358, 360, 376, 384, 387, 392, 394, 399-400, 402, 404-405, 408, 411, 413, 419, 421-422, 430-431, 441-442, 452-453, 460-461, 471-472, 476, 485, 487, 491, 496, 503, 510, 515, 518, 538, 540-541, 543, 549, 559-560, 562, 569-570, 586-587, 592, 595, 607, 612, 616, 618-619, 621-623, 625-626, 631, 644-647, 649, 655, 657-659, 667, 681, 685, 687, 692, 694, 699, 701, 704, 707, 713, 715, 717, 731-732, 734, 740, 742-743, 746, 749-751, 754, 767, 772, 774, 782, 792, 794-795, 799-800, 802, 804, 812, 819, 824, 826-827, 839-840, 844, 861, 864-865, 879-880, 884-885, 890-891, 893, 895-896, 898-899, 904, 910-911, 921, 927-928, 932-933, 938, 941, 944-946, 952, 954, 966, 988, 992, 1000, 1002-1003, 1007-1009, 1020-1021, 1026, 1031, 1033, 1040-1043, 1045-1046, 1049, 1052, 1055, 1059, 1062, 1064, 1068, 1070, 1072-1073, 1086, 1092, 1094-1097, 1099-1100, 1108, 1111, 1125-1126, 1128-1129, 1131-1132, 1137-1138, 1145, 1148, 1154, 1168, 1172-1173, 1192, 1206-1207, 1218, 1226-1228, 1244-1245, 1256, 1269, 1271, 1281, 1306, 1318-1319, 1323, 1325, 1330, 1334-1335, 1353, 1378, 1380-1381, 1384, 1391-1392, 1420, 1422, 1430, 1432, 1444, 1446, 1455, 1459, 1477, 1480, 1489, 1499-1500, 1520, 1530, 1533-1534, 1536-1538, 1541-1542, 1544, 1547, 1555, 1557, 1560, 1562, 1564-1565, 1574-1576, 1580, 1639, 1655, 1713, 1723, 1725, 1734, 1736 |
D5K 2 XL | KWW00147, 165-166, 169, 173, 176, 183, 185, 189, 193, 197, 201, 207, 214-215, 220, 223, 228, 232, 234, 241, 254, 256-258, 260, 265-269, 271, 275-278, 282, 291-292, 295, 297, 300-301, 303, 306, 309, 314-315, 320, 322, 328, 345, 352, 365, 371, 373, 375-378, 380, 385, 393, 396, 415, 434-435, 439, 444-446, 459-460, 463, 468, 470, 475, 477, 479-481, 499, 501-502, 505, 517, 527, 533, 546, 563, 572, 581, 583, 592, 606-607, 610, 612-614, 620-621, 627, 639-640, 643, 657-658, 664-665, 668, 672-673, 675, 684, 690-691, 693, 706, 708, 712, 716, 725-726, 731-732, 734, 741, 751, 759, 765, 782-783, 786-788, 800, 803, 805, 807, 810, 820, 831-832, 834-835, 837, 842, 846, 855, 858, 871, 883, 896, 901-902, 915, 917, 925, 932, 944, 946, 948, 953, 965, 969, 971-972, 976-977, 982, 985-990, 1002, 1028, 1046-1048, 1058, 1060, 1070, 1076, 1081, 1087-1088, 1105, 1120, 1131 |
D5K XL | WWW00256, 261, 296, 328-329, 351, 436, 917, 931-935, 988, 1083, 1147, 1154, 1173, 1187-1188, 1206-1207, 1214, 1260, 1292, 1309, 1311, 1337, 1339, 1367, 1504, 1558, 1561, 1587, 1594, 1596, 1604, 1633, 1635, 1643, 1666, 1675, 1697-1698 |
*******Group 19******* | |
D3K LGP | LLL00151, 165, 179, 240, 296, 483, 744, 791, 836, 876, 878, 1021, 1109, 1194 |
D4K LGP | RRR00145, 422-423, 440, 444, 457-458, 460, 470, 504, 518, 521, 523, 534, 552, 556, 590, 596, 621, 632 |
D5K LGP | JLF00183, 189, 274 |
D5K XL | WWW00190, 380, 468, 942, 955, 962, 975, 997-998, 1029, 1046, 1053, 1061, 1065, 1112, 1212, 1253, 1259, 1266, 1287, 1307, 1343-1344, 1380, 1397, 1400, 1413, 1417, 1444, 1451, 1531, 1551, 1571, 1689-1690, 1701, 2124, 2133, 2151 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4674161/">4674161) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
7 | 8T4121 | WASHER-HARD (If Needed) |
3 | 8T4185 | BOLT-HEX HEAD (If Needed) |
4 | 8T4195 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 3161011 | COVER (If Needed) |
1 | 3404119 | BRACKET AS (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4674161/">4674161) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 3******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4674161/">4674161) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 4******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 5******* | ||
7 | 8T4121 | WASHER-HARD (If Needed) |
3 | 8T4185 | BOLT-HEX HEAD (If Needed) |
4 | 8T4195 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 3161011 | COVER (If Needed) |
1 | 3404119 | BRACKET AS (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 6******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 7******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4809645/">4809645) |
1 | 4809645 | PL641 Cellular Radio Kit (12V) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 8******* | ||
3 | 6V9805 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
3 | 9X8256 | WASHER (If Needed) |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 1566175 | CLIP-LADDER (If Needed) |
1 | 2039007 | NUT (If Needed) |
1 | 2697650 | PLATE AS. (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4809645/">4809645) |
1 | 4809645 | PL641 Cellular Radio Kit (12V) |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 9******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | 4809645 | PL641 Cellular Radio Kit (12V) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 10******* | ||
3 | 6V9805 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
3 | 9X8256 | WASHER (If Needed) |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 1566175 | CLIP-LADDER (If Needed) |
1 | 2039007 | NUT (If Needed) |
1 | 2697650 | PLATE AS. (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | 4809645 | PL641 Cellular Radio Kit (12V) |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 11******* | ||
2 | 5C9553 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
2 | 9X8256 | WASHER (If Needed) |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 2776370 | PLATE AS (If Needed) |
1 | 4438462 | ANTENNA AS (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4674161/">4674161) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 12******* | ||
2 | 5C9553 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
2 | 9X8256 | WASHER (If Needed) |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 2776370 | PLATE AS (If Needed) |
1 | 4438462 | ANTENNA AS (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 13******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4438462 | ANTENNA AS (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4674161/">4674161) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 14******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4438462 | ANTENNA AS (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 15******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4438462 | ANTENNA AS (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 16******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2675002 | BRACKET AS. (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4674161/">4674161) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 17******* | ||
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 2039007 | NUT (If Needed) |
1 | 2675002 | BRACKET AS. (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4674161 | PL641 Cellular Radio Kit (24V) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | SOFTWARE1 | Engine Software (If Needed) |
1 | SOFTWARE2 | Transmission Software (If Needed) |
1 | SOFTWARE3 | Machine Software (If Needed) |
1 | SOFTWARE4 | Implement Software (If Needed) |
1 | SOFTWARE5 | Monitor Software (If Needed) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 18******* | ||
3 | 6V9805 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
3 | 9X8256 | WASHER (If Needed) |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 1566175 | CLIP-LADDER (If Needed) |
1 | 2039007 | NUT (If Needed) |
1 | 2697650 | PLATE AS. (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4555561 | PL241 Cellular Radio Kit (Opt. Replace to 4809645/">4809645) |
1 | 4809645 | PL641 Cellular Radio Kit (12V) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 19******* | ||
3 | 6V9805 | BOLT-HEX HEAD (If Needed) |
8 | 8T8729 | PIN-CONNECTOR |
16 | 8T8737 | PLUG-SEAL |
3 | 9X8256 | WASHER (If Needed) |
1 | 1028801 | KIT-RECEPTACLE |
1 | 1552265 | PLUG KIT-CONN |
1 | 1566175 | CLIP-LADDER (If Needed) |
1 | 2039007 | NUT (If Needed) |
1 | 2697650 | PLATE AS. (If Needed) |
1 | 2702679 | WASHER-LOCK (If Needed) |
1 | 4674163 | PLE601 Network Manager Kit |
1 | 4809645 | PL641 Cellular Radio Kit (12V) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
NOTE: This program provides for upgrade of Product Link cellular systems from 2G service to 3G service in North America, Costa Rica, and Honduras. If a machine in the Affected Product is no longer operating in North America, Costa Rica, or Honduras, this program does not apply. Replace the cellular device (PL421 or PL522) with a new telematics device (PL241, PL641, or PLE641). Caterpillar Electronic Technician (ET) 2014C and VIMSpc 2011A or newer should be used to perform any software updates. Note: create a full Product Status Report (PSR) and ECM replacement files for the machine before performing the updates as some configurations and settings could be erased during the software installation process. This will allow a point of reference to restore the settings of the machine after the update. Refer to the attached Rework Procedures. |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 1 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 2******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 2 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 3******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 3 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 4******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 4 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 5******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 5 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 6******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 6 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 7******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 7 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 8******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 8 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 9******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 9 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 10******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 10 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 11******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 11 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 12******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 12 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 13******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 13 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 14******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 14 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 15******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 15 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 16******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 16 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 17******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 17 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 18******* | ||||||
0-720 mo |
NOTE: This is a 4.0-hour job for Group 18 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
*******Group 19******* | ||||||
0-720 mo |
NOTE: This is a 6.0-hour job for Group 19 | ||||||
NOTE: Actual labor hours to perform this PSP repair should be claimed on a labor line, up to Service Letter Allowance. If actual labor hours are less than Service Letter Allowance, Dealer may claim for the difference as a miscellaneous expense line. The claim story should detail the labor hours and the labor rate for the miscellaneous expenses. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Group Number 1 Group Number 2 Group Number 4 Group Number 5 Group Number 7 Group Number 9 Group Number 14 Group Number 18 Group Number 19 |
NOTE: Some machines now have the option of installing a PL241 Basic radio solution as an alternative to the PL641 Pro radio solution. If your machine is only reporting hours and location then install the PL241 Basic radio solution. If your machine is using a datalink connection (J1939) to obtain quality data (Fuel Usage, Working/Idle Times, Fault Codes, etc.) then install the PL641 Pro radio solution. Before going to the Customer Site: 1. Refer to the proper installation instructions as shown in Image 1.1.1 below for all tools required to perform the 2G-3G upgrade from a legacy Product link to a 3G radio system. Carefully check the required parts listed under each group. Some machines have a recommended bracket for mounting the radio. These brackets are not required, but are recommended. . |
Image1.1.1 |
Note: An Ethernet (425-6889) service tool is required to flash the telematics device and radio. Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab ?Sales Support?, click on the guide for config files named ?Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup?. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation. 2. Download the flash files to your PC for updating the PL641 radio and PLE601 Network Manager: . |
Image1.2.1 |
Note: When installing a PL241 the firmware should be updated remotely through cellular communication (Flash Over The Air - FOTA). Create a System Technology Service Request and submit to Caterpillar to perform an over the air firmware update. At the machine: 3. Perform installation instructions (see Image 1.1.1 above) for the 2G-3G upgrade from a legacy Product link device to a 3G radio system. Carefully check the required parts listed under each group. Some machines have a recommended bracket for mounting the radio. These brackets are not required, but are recommended. 4. Make sure to follow the entire process until the device performs a successful communication check. 5. If the device is not communicating, refer to UENR6983 to troubleshoot a PL241, refer to UENR5823 to troubleshoot a PLE641, and refer to UENR5824 to troubleshoot a PL641. Please complete a successful communication check before leaving the machine. 6. After the installation is complete, connect up to the machine using Cat ET, and take a Product Status Report (PSR). 7. Once the installation is completed please send all required documents to your PL Technical Communicator and make sure the Radio MAC address is among that documentation. 8. Contact your local PL administrator to deactivate the current legacy device by canceling the subscription from the VisionLink store. 9. Wait one hour after the subscription is canceled and machine history is canceled. The PL Administrator must then subscribe their new Telematics device. Log into the Dealer Service Portal and validate the equipment serial number and ownership in the Equipment Data System. Locate the equipment by the machine Serial Number. Confirm the customer, equipment data, and desired subscription level. Additional information and training can be located at www.dealer.cat.com/pl Note: The wait time may vary during different times of the day. Note: To have your software updated on PL241, create a System Technology Service Request and submit to Caterpillar. State that you would like to have the software on your PL241 updated, along with acknowledgment of customer consent. The DSN Tier 2 analysts will have the software on your radio updated. Please put FOTA in the Problem Description to help expedite the process. |
Group Number 3 Group Number 6 Group Number 8 Group Number 10 Group Number 11 Group Number 12 Group Number 13 Group Number 15 Group Number 16 Group Number 17 |
NOTE: Some machines now have the option of installing a PL241 Basic radio solution as an alternative to the PL641 Pro radio solution. If your machine is only reporting hours and location then install the PL241 Basic radio solution. If your machine is using a datalink connection (J1939) to obtain quality data (Fuel Usage, Working/Idle Times, Fault Codes, etc.) then install the PL641 Pro radio solution. Before going to the Customer Site: 1. Refer to the proper installation instructions as shown in Image 2.1.1 below for all tools required to perform the 2G-3G upgrade from a legacy Product link to a 3G radio system. Carefully check the required parts listed under each group. Some machines have a recommended bracket for mounting the radio. These brackets are not required, but are recommended. . |
Image2.1.1 |
Note: An Ethernet (425-6889) service tool is required to flash the telematics device and radio. 2. Please check the parts required very carefully for each machine. Some machines may require a software update to go along with the Telematics upgrade. If the software is not updated as well, then the claim may be rejected. Research the machine prefix in SIS and take a look at all associated service magazines and service letters that have been published. 3. Search the machine serial number in SIS and download all of the ECM flash files. Note: These ECM flash files can be downloaded individually or as a single package in SIS. Cat ET version 2013B or later is required to use the flash file package feature in WinFlash. Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab ?Sales Support?, click on the guide for config files named ?Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup?. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation. 4. Download the flash files to your PC for updating the PL641 radio and PLE601 Network Manager: . |
Image2.2.1 |
Note: When installing a PL241 the firmware should be updated remotely through cellular communication (Flash Over The Air - FOTA). Create a System Technology Service Request and submit to Caterpillar to perform an over the air firmware update. At the machine: 5. Perform installation instructions (see Image 2.1.1 above) for the 2G-3G upgrade from a legacy Product link device to a 3G radio system. Carefully check the required parts listed under each group. Some machines have a recommended bracket for mounting the radio. These brackets are not required, but are recommended. 6. Make sure to follow the entire process until the device performs a successful communication check. 7. If the device is not communicating, refer to UENR6983 to troubleshoot a PL241, refer to UENR5823 to troubleshoot a PLE641, and refer to UENR5824 to troubleshoot a PL641. Please complete a successful communication check before leaving the machine. 8. After the installation is complete, connect up to the machine using Cat ET, and take a Product Status Report (PSR). 9. After the PSR is finished, save an ECM replacement file for every single ECM. Go to Service -> Copy Configuration -> ECM replacement. Select Load from ECM for each ECM, and save each configuration to a secure location. 10. After all of the ECM replacement files have been saved, apply the flash files to the individual Product Link, engine, transmission, machine, implement, and monitor ECM's as needed using Winflash. Note: Cat ET version 2013B or later is required to use the flash file package feature in WinFlash. . |
Image2.3.1 |
11. Once the flash process is completed, reprogram the ECMs with the previously saved ECM replacement files. Go back to Service -> Copy Configuration -> ECM Replacement, and load each ECM replacement file separately. Then select the Program ECM option at the bottom left and apply the configuration to the correct ECM. 12. Once the installation is completed please send all required documents to your PL Technical Communicator and make sure the Radio MAC address is among that documentation. 13. Contact your local PL administrator to deactivate the current legacy device by canceling the subscription from the VisionLink store. 14. Wait one hour after the subscription is canceled and machine history is canceled. The PL Administrator must then subscribe their new Telematics device. Log into the Dealer Service Portal and validate the equipment serial number and ownership in the Equipment Data System. Locate the equipment by the machine Serial Number. Confirm the customer, equipment data, and desired subscription level. Additional information and training can be located at www.dealer.cat.com/pl Note: The wait time may vary during different times of the day. Note: To have your software updated on PL241, create a System Technology Service Request and submit to Caterpillar. State that you would like to have the software on your PL241 updated, along with acknowledgment of customer consent. The DSN Tier 2 analysts will have the software on your radio updated. Please put FOTA in the Problem Description to help expedite the process. |