PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL INJECTION PUMP ON CERTAIN 140M 2 MOTOR GRADERS, 336E EXCAVATORS, D6T TRACK-TYPE TRACTORS, 966K WHEEL LOADERS, AND 972K WHEEL LOADERS. Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL INJECTION PUMP ON CERTAIN 140M 2 MOTOR GRADERS, 336E EXCAVATORS, D6T TRACK-TYPE TRACTORS, 966K WHEEL LOADERS, AND 972K WHEEL LOADERS.

Usage:

TEBE2694-02

23Feb2015
(Revised 02Apr2015)


B010
D070
D390
D392
D600

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMMON RAIL FUEL INJECTION PUMP ON CERTAIN 140M 2 MOTOR GRADERS, 336E EXCAVATORS, D6T TRACK-TYPE TRACTORS, 966K WHEEL LOADERS, AND 972K WHEEL LOADERS.

1251
PS90458
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90458" as the Part Number and "777R" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 23Feb2015 (Revised 03Mar2015) Service Letter. Changes have been made to the Parts Needed.


TERMINATION DATE

31Aug2015

PROBLEM

The existing 375-5244 or early production 3790150/">379-0150 common rail fuel injection pumps may fail on certain 140M 2 Motor Graders, 336E Excavators, D6T Track-Type Tractors, 966K, and 972K Wheel Loaders. If the existing common rail fuel injection pump fails the engine may exhibit no start, hard starting or loss of power.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
336E L  BZY00206, 579, 603, 1145, 1216, 1235, 1477, 1481, 1485, 1518, 1700, 1756, 1807, 1884, 2459, 2474
*******Group  2*******
D6T LGP  ZJB00155, 173, 524, 540
D6T XL  GMK00122, 253, 275, 1105, 1114, 1147-1148
D6T XW PAT  RCW00357, 1132, 1257, 1296, 1309
*******Group  3*******
140M 2  M9D01194, 1486
966K  TFS00117, 293, 334, 997
966K XE  NGX00225
972K  Z4W00274, 482

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 6V8260 SEAL-O-RING
1 2287102 SEAL-O-RING-STOR
1 3790150 PUMP GP-FUEL
1 4154991 VALVE AS-RELIEF
1 4286096 KIT-F PUMP LINE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 6V8260 SEAL-O-RING
1 2287102 SEAL-O-RING-STOR
1 3790150 PUMP GP-FUEL
1 4154991 VALVE AS-RELIEF
1 4286096 KIT-F PUMP LINE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 6V8260 SEAL-O-RING
1 2287102 SEAL-O-RING-STOR
1 3790150 PUMP GP-FUEL
1 4154991 VALVE AS-RELIEF
1 4286096 KIT-F PUMP LINE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

1. Refer to Special Instruction, REHS5023, "Replacing the Fuel Injection Pump on Certain C9.3 Engines". Replace the existing 375-5244 or early production 3790150/">379-0150 common rail fuel injection pump with the new production 3790150/">379-0150 common rail fuel injection pump and new gasket 6V-8260. Install a new 356-5214 fuel line from the common rail fuel injection pump to the fuel rail.

2. Refer to C9.3 Disassembly and Assembly, KENR8149 "Engines for Caterpillar Built Machines". Replace the prior 362-0770 Pressure Relief Valve with 415-4991 Pressure Relief Valve, and 228-7102 O-ring.

3. Refer to Service Magazine, SEPD1928, "An Improved Fuel Injection Pump Group Is Used on Certain C9.3 Machine Engines", in order to record the common rail fuel injection pump serial number. This serial number must be entered into the containment service letter claim story.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 12.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 18.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 15.0-hour job for Group 3



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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