PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-TO-AIR AFTERCOOLER (ATAAC) ON CERTAIN 770G, AND 772G OFF-HIGHWAY TRUCKS
Usage:
TEBE2679-00
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| 03Jun2015 |
U-280
A-194
D-225
O-230
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR-TO-AIR AFTERCOOLER (ATAAC) ON CERTAIN 770G, AND 772G OFF-HIGHWAY TRUCKS |
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| 1063 | PS52952 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52952" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Jun2017 |
PROBLEM
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| The existing ATAAC can fail on certain 770G, and 772G Off Highway Trucks. If the existing ATAAC fails the tubes balloon up as a result of lack of tube bond flux. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 770G | ECM00153-00289 ECX00101-00110 KDH00202-00269 |
| 770G OEM | TWA00150 |
| 772G | KEX00101, 103-172 LTS00250, 254-358 LTX00201-00204 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3526244 | CORE AS-AFCLR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the ATAAC using the Disassembly and Assembly Manual(s). Take a picture of the ballooned ATAAC tube that is exhibiting failure. Refer to Image 1. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 8.0-hour job | ||||||
| A picture of the failed ATAAC must be included in the claim story. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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