PRODUCT SUPPORT PROGRAM FOR REWORKING LEAKING LIFT CYLINDERS ON CERTAIN 272D SKID STEER LOADERS, 297D MULTI TERRAIN LOADERS, AND 299D COMPACT TRACK LOADERS
Usage:
TEBE2676-00
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| 18Feb2015 |
U-70
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REWORKING LEAKING LIFT CYLINDERS ON CERTAIN 272D SKID STEER LOADERS, 297D MULTI TERRAIN LOADERS, AND 299D COMPACT TRACK LOADERS |
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| 5102 | PS52883 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52883" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 29Feb2016 |
PROBLEM
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| The existing lift cylinder(s) may leak on certain 272D Skid Steer Loaders, 297D Multi Terrain Loaders, and 299D Compact Track Loaders. If the existing lift cylinder(s) fail/leak it will require rework of the cylinder(s). |
AFFECTED PRODUCT
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| Model | Identification Number |
| 272D | B5W00870, 896, 898, 900, 902, 904, 941 |
| 297D | BE700235 |
| 299D | GTC01551-01553, 1597, 1629, 1639 |
| 299D XHP | JST01047-01048, 1089-1090, 1095 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 3806119 | KIT-SEAL-H.CYL-1 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the cylinder(s) have failed/leak, reseal the cylinder(s) with a new 380-6119 Seal Kit. Refer to UENR3731, Disassembly and Assembly, in order to complete this Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 6.0-hour job | ||||||
| Note: This is anticipated to be a 3.0 hour job per cylinder - not to exceed 6.0 hours total per machine. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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