Usage:
| 16Mar2015 |
B160
E100
E500
E50B
E515
EADU
| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER AND ARD HEAD ON CERTAIN 349E, AND 374E EXCAVATORS, AND 740B ARTICULATED TRUCKS |
|
| 1087 108B 4439 5479 1702 | PS90462 |
|
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS90462" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
| 30Sep2015 |
PROBLEM
| The existing ARD head on certain 349E, and 374E Excavators, and 740B Articulated Trucks may fail. If the existing CRS system components fail they may cause additional machine down time for the customer. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| 740B | T4R00390, 443-444, 446, 486, 556, 611, 790, 1109, 1246, 1253, 1261-1262, 1316, 1329, 1352, 1861-1862, 1973, 1979, 2336, 2446, 2469, 2526-2527 |
| *******Group 2******* | |
| 349E LC-VG | DGE00240, 250, 259, 263, 266-267, 281 |
| *******Group 3******* | |
| 374F L | DNM00215, 232 |
PARTS NEEDED
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 4 | 7L6580 | SEAL-O-RING |
| 2 | 8T9588 | SEAL-O-RING |
| 3 | 9N5085 | CLAMP-V-BAND |
| 2 | 1187214 | SEAL-O-RING |
| 1 | 2388649 | COOLANT-ELC |
| 1 | 2842728 | SENSOR GP-PRESS |
| 2 | 2918208 | SEAL-O-RING |
| 1 | 2953099 | PLUG-SPARK |
| 1 | 2986488 | SENSOR GP-PRESS |
| 1 | 3003556 | VALVE GP-SOL |
| 1 | 3249290 | BELLOWS AS |
| 2 | 3319208 | VALVE GP-SOL |
| 2 | 3483425 | GASKET |
| 1 | 3500036 | RELAY AS-SS |
| 1 | 3851173 | SENSOR GP-PRESS |
| 1 | 4333677 | HEAD AS-COMB |
| 1 | 4369147 | KIT-COOLER |
| 1 | 4459452 | VALVE GP-CHECK-A |
| 1 | 4653804 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 2 | 7L6580 | SEAL-O-RING |
| 3 | 9N5085 | CLAMP-V-BAND |
| 1 | 2388649 | COOLANT-ELC |
| 1 | 2842728 | SENSOR GP-PRESS |
| 2 | 2918208 | SEAL-O-RING |
| 1 | 2953099 | PLUG-SPARK |
| 1 | 2986488 | SENSOR GP-PRESS |
| 1 | 3003556 | VALVE GP-SOL |
| 1 | 3249290 | BELLOWS AS |
| 1 | 3319208 | VALVE GP-SOL |
| 2 | 3483425 | GASKET |
| 1 | 3500036 | RELAY AS-SS |
| 1 | 3851173 | SENSOR GP-PRESS |
| 1 | 4333677 | HEAD AS-COMB |
| 1 | 4355908 | COOLER GP-EXH -B |
| 1 | 4459452 | VALVE GP-CHECK-A |
| 1 | 4654004 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 4 | 7L6580 | SEAL-O-RING |
| 2 | 8T9588 | SEAL-O-RING |
| 3 | 9N5085 | CLAMP-V-BAND |
| 2 | 1187214 | SEAL-O-RING |
| 1 | 2388649 | COOLANT-ELC |
| 1 | 2842728 | SENSOR GP-PRESS |
| 2 | 2918208 | SEAL-O-RING |
| 1 | 2953099 | PLUG-SPARK |
| 1 | 2986488 | SENSOR GP-PRESS |
| 1 | 3003556 | VALVE GP-SOL |
| 1 | 3249290 | BELLOWS AS |
| 2 | 3319208 | VALVE GP-SOL |
| 2 | 3483425 | GASKET |
| 1 | 3500036 | RELAY AS-SS |
| 1 | 3851173 | SENSOR GP-PRESS |
| 1 | 4333677 | HEAD AS-COMB |
| 1 | 4369147 | KIT-COOLER |
| 1 | 4459452 | VALVE GP-CHECK-A |
| 1 | 4658365 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
| Refer to the attached Rework Procedure. |