Usage:
04May2015 |
(Revised 05May2016) |
Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL RELIEF VALVE ON CERTAIN C9.3 ENGINES IN CERTAIN EXCAVATORS, FOREST MACHINES, MOTOR GRADERS, TRACK-TYPE TRACTORS, AND WHEEL LOADERS |
|
1288 | PS44724 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44724" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 04May2015 (Revised 30Sep2015) Service Letter. Changes have been made to the Title and Problem. |
TERMINATION DATE |
31May2017 |
PROBLEM
The existing pressure relief valve can fail on certain C9.3 Engines in certain Excavators, Forest Machines, Motor Graders, Track-Type Tractors, and Wheel Loaders. If the existing pressure relief valve (PRV) fails it can cause E398/E499 fault codes for Low fuel rail pressure, or Fuel pressure #1 leak. |
AFFECTED PRODUCT
Model | Identification Number |
12M 2 | F9B00100, 102-124, 126, 128-135, 137-145, 147-170 F9M00100, 102-103, 105-114, 117-118, 120-123, 125-126, 128-130, 132-135, 137-140, 143, 145-156, 158-177, 179-180, 182, 184-199, 201-202, 204-215, 217-236, 238-255, 257-273, 275-301, 303, 305-312 R9P00100, 102-103, 105-121 R9S00100-00116, 118-133 |
12M 3 | N9B00100-00101 N9F00100-00101 |
140M 2 | M9D00203-00214, 216-247, 249-262, 264-274, 276-297, 299-306, 308-310, 500-509, 511-553, 555-573, 575-610, 612-632, 634-643, 645-651, 653-676, 678-683, 685-697, 700-714, 716-791, 793-809, 811-900, 902-917, 919, 921-941, 943-948, 950-966, 968-1013, 1015-1022, 1024-1028, 1030-1054, 1056-1059, 1061-1088, 1090-1095, 1097-1104, 1106-1113, 1115, 1117-1119, 1121-1122, 1124, 1126-1131, 1133-1139, 1141-1147, 1150-1153, 1155-1172, 1174-1189, 1191-1192, 1194-1207, 1209, 1211-1214, 1216-1231, 1233-1236, 1238-1281, 1283-1330, 1332-1347, 1349-1358, 1360-1363, 1365-1368, 1370-1387, 1389-1406, 1408-1413, 1415-1478, 1480-1498 M9J00203-00214, 216-218, 220-224, 226-249, 400-415, 417-425, 427-455, 457-507, 509-522, 525-530, 532-545, 547-566, 568, 570-573, 575-576, 578, 580-581, 583-585, 589, 591-594, 596-612, 614-615, 617-625, 627-628, 630-634, 636-659, 662-668, 670-673, 675-680, 682-685, 688-690, 692-708, 711, 713-714, 716-747, 749-755, 757-761, 763-794 R9G00100, 103-121, 123-162, 164, 166, 168-198, 200-224, 226-228, 231-242 R9M00100-00110, 112-113, 116-123, 125-126, 128-172, 175-181, 183-187, 189-205, 207-208, 210, 212-230 |
140M 3 | N9D00100-00102 N9J00100-00101 |
160M 2 | M9E00203-00213, 400-405, 407-409 M9K00202-00209, 400-402, 404-417, 419-425 R9L00100-00135, 137-139, 141, 143-154, 156-160, 162-165, 167-171 R9T00100-00101, 103-110, 112-134, 136-152, 154, 157-164, 166-182, 184, 186-196, 198-212 |
160M 3 | N9E00100-00101 N9K00100-00104 |
330E MH UHD | HDE00606 |
336E | CMR00161-00176 KED00198-00203 |
336E HVG UHD OEM | RBS00171 |
336E L | BZY00139-00142, 144-147, 149-154, 156-174, 176, 178-213, 215-225, 227-255, 257-259, 261-274, 276-278, 280-291, 293-312, 314-322, 324-334, 336-358, 360-365, 367-373, 375-376, 378-386, 388, 390-432, 435-452, 454-456, 458-540, 542-569, 571-578, 580-589, 591-600, 602-633, 635-643, 645-749, 751-797, 799-819, 821-841, 843-868, 870-871, 873-875, 877-888, 890-893, 895-901, 903-950, 952-964, 966-975, 977-1012, 1014-1021, 1023-1039, 1041-1120, 1122-1125, 1128-1135, 1137-1156, 1158-1170, 1172-1175, 1178-1190, 1192, 1194-1204, 1206-1216, 1218-1224, 1226-1228, 1230-1232, 1234-1243, 1245-1254, 1256-1266, 1268-1272, 1275-1279, 1281-1282, 1284-1297, 1299-1305, 1307-1342, 1345-1350, 1352-1353, 1355-1373, 1375-1425, 1427, 1429, 1431-1448, 1450-1451, 1453, 1455, 1457-1463, 1466-1477, 1479-1483, 1485-1489, 1491-1493, 1495-1496, 1498-1502, 1504-1507, 1509-1514, 1516-1518, 1520-1524, 1526-1533, 1535, 1539-1550, 1552-1566, 1569-1573, 1575-1578, 1581-1582, 1584-1595, 1597-1604, 1606-1612, 1614-1615, 1617-1618, 1620-1624, 1626-1630, 1633, 1635-1641, 1643-1649, 1651-1662, 1664-1668, 1670-1672, 1674-1710, 1712-1732, 1734-1738, 1740-1741, 1744-1770, 1772-1796, 1798, 1800-1811, 1813-1815, 1818-1821, 1823-1840, 1842-1844, 1846, 1848-1858, 1860-1880, 1882-1886, 1889-1902, 1905-1908, 1910, 1912-1915, 1917-1927, 1929-1932, 1934-1958, 1960-1965, 1967, 1969-1971, 1973-1978, 1980-1981, 1983-1992, 1994-2010, 2012-2025, 2027-2029, 2031-2040, 2042-2069, 2071-2082, 2084-2091, 2093-2099, 2101, 2103-2114, 2116-2127, 2129-2152, 2154-2174, 2177, 2179-2196, 2198-2202, 2204-2208, 2210, 2212-2250, 2252-2257, 2259-2263, 2265-2306, 2308-2318, 2320-2359, 2361-2374, 2376-2384, 2386-2425, 2427-2443, 2445-2447, 2449-2469, 2472, 2474-2481, 2483, 2485-2486, 2488-2494 FJH00151-00153, 155-165, 167-170, 172-174, 176-180, 182-191, 193-203, 205-218, 220-234, 236-241, 243, 245-248, 250-268, 270, 273-275, 277-279, 282-284, 287, 296-297, 299-301, 305-306 GTJ00123-00124 JRJ00201-00207, 209 TEG00163-00168 YCE00192-00200, 202-203, 205-211, 213-215, 217-219, 221-230, 232-233, 235-237, 239-244, 246-247, 250-264, 266-270, 272-280, 282-290, 292-300, 303-311, 313-315, 317-320, 322-327, 329-331, 333-340, 342-343, 345, 347-355, 357-360, 362-375, 378-390, 392-415, 417-430, 432-447, 449-450, 452, 454-474, 476-477, 479-526 YEP00126-00137, 139-145, 147-173, 175-250, 253-281, 283-289, 291-302, 304-317, 319, 321-322, 324-338, 341, 343-347, 349-351, 353-362, 365, 368-375, 377-383, 385-386, 388, 390-400, 402-408, 410-413, 415-431, 433-447, 450-473, 475-481, 483-487, 489-513, 515-535 |
336E L H | RZA00169-00171, 173 |
336E L OEM | DSZ00201-00203 T3Z00201-00205, 207-222 |
336E LN | TMZ00221-00234, 236-248, 250-281, 283-305, 307-314 |
336F L | LCL00152 SSN00198 WTZ00151 |
568 | YJX00100-00109, 111-112, 114-118 |
568 LL | BRB00200-00220, 222-224, 226-236, 238-244, 246-262, 264-267 |
966K | PBG00280-00332, 334-345, 347-355, 357-360, 362-373, 375-382, 384-391, 393-452, 454-460, 462-478, 480-520, 523-534, 536-543, 545-550, 552-602, 604-613, 615-641, 643-661, 663-679, 681-686, 688-695, 697-752, 754-758, 760-765, 767-777, 779-781, 783-792, 794-843, 845-884 TFS00103-00126, 128-165, 167-184, 186-209, 211-228, 230-256, 258-263, 265-268, 270-295, 297-299, 301-345, 347-368, 370-379, 381-399, 402-411, 413-426, 428-434, 436, 438-440, 442, 444-463, 465-469, 471-483, 485, 487-494, 496, 498-502, 504, 506-508, 510-521, 523-527, 530, 532-548, 550-553, 555-560, 562-566, 569-579, 581, 583-596, 599-603, 605, 607-610, 612-622, 624-630, 632-640, 642-647, 650-671, 673-685, 687-711, 713-718, 720-723, 725-753, 755-768, 770-793, 795-806, 808, 810-817, 819-836, 838-849, 851-882, 884, 886-893 |
966K XE | NGX00101-00105, 107, 201-209, 211-236 |
966M | DYC00236-00238 KJP00401-00406 |
972K | PEM00264-00350, 352-353, 355-364, 366-383, 385-388, 390-403, 405-412, 414-431, 433-440, 442-467, 469-529, 531-533, 535-557, 560-573, 575-596, 598-601 Z4W00109-00115, 117-122, 124-197, 199-210, 212-241, 243-244, 246-261, 263-282, 284-291, 293, 295-303, 305-307, 309-316, 318-338, 340-343, 345-348, 350, 353-354, 356-357, 359, 362-364, 366, 368, 370-374, 376-393, 395-400, 402-412, 414-416, 418-421, 423-424, 426, 428-429, 431-432, 434-457, 459, 461-477, 479-481, 483-484, 486-505, 507-509, 511-516, 518-529, 531-532 |
972M | A8P00201-00204 JPR00236-00240 |
D6T LGP | JRW00150-00161, 163-174, 176-216, 225-234 ZJB00002, 150-173, 176, 178-200, 202-207, 209-223, 225-227, 229-248, 250-260, 262-311, 313-333, 335-343, 345-353, 355, 357-358, 360, 362-369, 371, 373-389, 392, 394-395, 397-462, 464, 466-468, 470-474, 476, 478, 480-485, 487-495, 497-509, 512-517, 520-524, 526-531, 533, 535-543, 545-558, 560-567, 569-575, 1050-1055, 1057-1062, 1064, 1066, 1068-1069, 1071-1076, 1078-1079, 1081-1082, 1084-1096, 1098-1101, 1103-1105, 1108-1121, 1123, 1125-1133, 1135-1143, 1145-1162, 1164, 1166-1169, 1171-1189, 1191-1193, 1195-1198 |
D6T LGP OEM | PLR00100-00145, 500-551, 553 |
D6T LGP PAT | EJJ00225-00228, 231, 233-239 KSB00225-00230, 232-279, 281-283, 285-286, 288-297, 299-321, 323-325, 327-336, 338-353, 355-360, 362-363, 365-366, 368-400, 402-413, 415-422, 424-437, 439-440, 442-445, 447-453, 455-469, 471-473, 475-479, 481, 483-517, 519-523, 525-527, 1125-1127, 1129-1132, 1135-1153, 1155-1176, 1178, 1180-1181, 1183, 1185-1191, 1193-1199, 1202-1209, 1214-1221, 1223-1252, 1254-1264, 1266-1271, 1273-1284, 1286-1288, 1290, 1292-1294, 1296-1302, 1304-1316, 1318, 1320-1339, 1341-1344, 1346-1350, 1352-1353, 1355-1360, 1362, 1364-1367, 1369-1370, 1372-1379, 1383-1392, 1394-1395, 1397, 1399-1403, 1405-1414 RAD00001 |
D6T XL | GMK00100-00106, 108-109, 112-124, 126-127, 129, 131-147, 149-155, 158-170, 172-174, 177-182, 186-187, 190-191, 196-201, 203-205, 207-209, 211, 213-216, 218, 220, 226, 228-235, 237-239, 241-254, 256-265, 271-273, 275-286, 288, 290-292, 296, 301, 305-308, 310-316, 319-321, 323, 325-329, 338-355, 357-360, 362-372, 375-385, 387-389, 392-395, 397-398, 401-402, 404, 411-418, 420-433, 435-449, 461-486, 492-507, 509-511, 516-524, 527, 535-537, 539-540, 542-543, 547-554, 556-558, 566-567, 569-571, 574, 576, 583, 594-607, 609-632, 634-635, 638-642, 645-650, 652-654, 658, 680, 682-686, 688-690, 692-693, 695-698, 700-705, 707, 709-711, 713-717, 719-722, 724-728, 730, 733-739, 741, 744-748, 751, 756-758, 760, 762-764, 766-768, 772, 774, 776-783, 785-787, 790, 792, 794, 796-799, 801, 803, 806-810, 1000-1018, 1020-1022, 1033-1035, 1037-1038, 1040-1048, 1050-1056, 1058-1062, 1064-1069, 1071-1073, 1082-1088, 1098-1106, 1114-1116, 1121-1126, 1130-1133, 1139-1147, 1149-1155, 1157-1163, 1165, 1167-1168, 1175-1176, 1178-1189 TSM00100-00117, 119-122, 124-128, 130-131, 144-145, 149-151, 162, 164, 167-168, 170-172, 174-185, 187-208 |
D6T XL PAT | DTD00175-00182, 184-192, 194-205, 207-214, 217-221, 223, 225-226, 228-245, 247-253, 256-257, 259, 261-274, 276-277, 1075-1085, 1087-1092, 1095-1098, 1100-1107, 1109, 1113-1117, 1119-1125, 1127-1136, 1144, 1149-1153, 1155-1157, 1159-1160 |
D6T XW | SLJ00125-00126, 128-134, 136-156, 158, 160-161, 163-196, 198-217, 219, 221-226, 228-256, 258-271, 275-279, 281-282, 285-298, 300-302, 304-327, 329-339, 341-366, 368-378, 382, 384, 1025, 1027-1031, 1033-1045, 1047-1050, 1052-1053, 1055-1093, 1095-1100 WLM00126-00127 |
D6T XW PAT | RCW00201-00202, 204-242, 244-249, 251-264, 266-305, 307-310, 312-325, 329-335, 337-368, 370-374, 376, 380-386, 388-391, 393-394, 397-401, 403-406, 1100, 1102-1103, 1105, 1107-1118, 1120-1121, 1124-1127, 1129-1132, 1134-1141, 1143-1156, 1159-1167, 1169, 1171-1183, 1185, 1187-1189, 1191-1195, 1197-1200, 1202-1211, 1213-1216, 1218-1222, 1224-1226, 1229-1254, 1257-1260, 1262-1267, 1270, 1272-1275, 1277, 1279-1283, 1285-1308, 1310-1313 RRK00200, 202-204 |
D7E | HKA00401 MDB00142-00297 TAN00400-00409, 411, 414-416, 418-423, 425-427, 430-461, 463-483, 485-496, 1200-1206, 1208-1214, 1218-1231, 1233, 1235-1250, 1252-1253, 1255-1285 |
D7E LGP | SCG00105, 117-169 SSH00300-00301 TJA00423-00433, 435-485, 487-491, 493-496, 498-502, 1100-1101, 1103, 1105-1111, 1113-1127, 1129-1136, 1138-1153 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 4154991 | VALVE AS-RELIEF |
1 | 4663256 | D6T Engine Software |
1 | 4663257 | D7E Engine Software |
1 | 4668482 | 12M3 Engine Software |
1 | 4668497 | 140M3 Engine Software |
1 | 4668503 | 160M3 Engine Software |
1 | 4668555 | 12M2 Engine Software |
1 | 4668556 | 140M2 Engine Software |
1 | 4668750 | 160M2 Engine Software |
1 | 4673356 | 568C Engine Software |
1 | 4674138 | 336E/568 Enginse Software |
1 | 4674139 | 336E H Engine Software |
1 | 4674147 | 336F/568C Engine Software |
1 | 4682831 | 725C Engine Software |
1 | 4682833 | 725C Aftertreatment Software |
1 | 4687513 | D7E T4F Aftertreatment Software |
1 | 4687514 | D7E T4F Engine Software |
1 | 4687515 | D6T T4F Aftertreatment Software |
1 | 4687523 | D6T T4F Engine Software |
1 | 4687532 | 627K Aftertreatment Software |
1 | 4687533 | 336F/568C T4F Aftertreatment Software |
1 | 4691495 | 627H Engine Software |
1 | 4694617 | 627K Engine software |
1 | 4709358 | 966K CVT Engine Software |
1 | 4709359 | 966K Engine Software |
1 | 4709361 | 972K Engine Software |
1 | 4709362 | 966M CVT Engine Software |
1 | 4709363 | 966M/972M Engine Software |
1 | 4727176 | 140M3 T4F Aftertreatment Software |
1 | 4727179 | 966M/972M Aftertreatment Software |
1 | 4727204 | 966M CVT Aftertreatment Software |
1 | 4848841 | D7E T3 Standard Engine Software |
1 | 4848842 | D7E T3 Water cooled turbo Engine Software |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
-Replace the fuel pressure relief valve -Update the Engine software on Tier 4I machines -Update the Engine and Aftertreatment software on Tier 4F machines Note: Wait 60 seconds after the engine is shut down for pressure inside the high pressure rail to bleed down, before removing the PRV. The steel line connected to the relief valve may be reused. |
SERVICE CLAIM ALLOWANCES
0-72 mo |
NOTE: This is a 1.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |