PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE LASH ADJUSTING SCREWS ON CERTAIN 793F, AND 797F OFF-HIGHWAY TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE LASH ADJUSTING SCREWS ON CERTAIN 793F, AND 797F OFF-HIGHWAY TRUCKS

Usage:

TEBE2686-00

20Feb2015


R120

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE LASH ADJUSTING SCREWS ON CERTAIN 793F, AND 797F OFF-HIGHWAY TRUCKS

7777 1107 1121 1102 1123
PS90456
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS90456" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

28Feb2017

PROBLEM

The existing valve lash adjusting screw could fail at early hours on certain 793F, and 797F Off-Highway Trucks. If the existing adjusting screw fails it can lead to upper valve train damage and possibly severe engine damage.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
797F  LAJ00165, 175, 411, 423, 425
*******Group  2*******
793F  SSP00742

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
20 2300940 SEAL
40 2360540 SCREW-ADJUSTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
16 2300940 SEAL
32 2360540 SCREW-ADJUSTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace existing valve lash adjusting screws with new adjusting screws of the same part number, and reset valve lash settings.
Refer to Disassembly and Assembly, "Rocker Shaft - Disassemble" and "Rocker Shaft - Assemble" for the adjusting screws. Adjust the valve lash according to KENR5397, Testing and Adjusting, "Valve Lash - Adjust".

The following steps should be taken in the event of an after failure repair.

1. Inspect camshaft lobes
2. Inspect lifter assembly
3. Inspect push rod
4. Inspect rocker arm assembly
5. Inspect engine block
6. Flush as needed
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-24000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 12.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-24000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 12.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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