Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program can be administered either before or after a failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS8LB----" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE: Although this Program is to be administered as described above on the Affected Product, parts should be removed from Parts Stock as soon as possible.
Termination Date
April 30, 1998Problem
The wheel angle gauge needs to be replaced on certain 438C AWS Backhoe Loaders. The 1295078 Indicator Assembly (Wheel Angle Gauge) on the C series backhoe loaders have a slow response time. Some operators have difficulty in quickly aligning the rear wheels. A new indicator assembly needs to be installed.
Affected Product
Model & Identification Number
438C (1JR1-406 1TR1-511 )
Parts Needed
- 1 - 1295078 Indicator Assembly
Action Required
Affected Product
Replace the original 1295078 Indicator Assembly with a 1295078 Indicators change 2. Indicator assemblies with change level 2 have a date code of 239/96 or later.
Parts Stock
Remove all 1295078 Indicator Assembly - Change level 1, from Parts Stock.
Service Claim Allowances
NOTE: This is a 0.5-hour job.
Parts Stock
Submit one claim for all 1295078 Indicator Assembly - Change level 1 removed from Parts Stock.
NOTE: US and Canadian Dealers Only - When submitting a Parts Stock claim use 99Z00001 in the Product Identification Number Field.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.