PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM ON CERTAIN 416C, 426C, 428C, 436C, AND 438C BACKHOE LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM ON CERTAIN 416C, 426C, 428C, 436C, AND 438C BACKHOE LOADERS

Usage:

SEBE5380-11

February 24, 1995
(Revised March 2003)
U-35
A-32
AU-18
S-24
O-25


 
After failure only

PRODUCT SUPPORT PROGRAM FOR REPLACING BOOM ON CERTAIN 416C, 426C, 428C, 436C, AND 438C BACKHOE LOADERS

6501
PS0818
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0818" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Revised Service Letter replaces the February 24, 1995 (Revised May 2002) Service Letter. Changes have been made to the Parts Needed.

TERMINATION DATE

 May 31, 2004

PROBLEM

The upper welded boom pin boss may crack on certain 416C, 426C, 428C, 436C, and 438C backhoe loaders.
NOTE: This program may also be administered on booms that were previously inspected, repaired, or replaced.

AFFECTED PRODUCT

Model Identification Number
416C 4ZN1-16043

5YN1-15147

1XR1-2183

1WR1-8115

426C 6XN1-3615

7WN1-938

1CR1-863

1ER1-863

1MR1-955

1NR1-953

1YR1-1516

1ZR1-925

428C 8RN1-4088

2CR1-16211

436C 8TN1-924

1FR1-1415

     1GR1-915 1PR1-1598

1RR1-997

2AR1-1603

2BR1-910

9JN1-883

438C 9KN1-1060

1JR1-1106

2DR1-2716

1TR1-1283

PARTS NEEDED

Quantity
Part Number
Description
1
1839140
Boom Assembly (Replaces 9R8508, 1221744, and 1527728)
1
1527723
Boom Assembly (Replaces 9R8989 and 1221745)
1
1592794
Boom Assembly (Replaces 1220775)
1
1839142
Boom Assembly (Replaces 1060423, 1221796, and 1592795)
1
1592796
Boom Assembly (Replaces 1060598 and 1221797)
1
1014033
Film (CAT)
1
1014034
Film (CAT)
2
1694868
Film ? Clearance/Distance (located on boom)

ACTION REQUIRED

If a crack occurs in the upper welded boom pin boss on the affected backhoe loader models replace the old boom with its corresponding replacement.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts (D/N)
Labor Hrs (Cost)
Parts
Labor Hrs
Parts (C/L)
Labor Hrs (Sell)
0-5000

0-48 Mo

100%
12
0
0
0
0
NOTE: This is a 12?hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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