Usage:
20Nov2015 |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 378-9885 HOSE ASSEMBLY ON CERTAIN 525D, 535D, 545D, AND 555D WHEEL SKIDDERS |
|
1808 | PS53080 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53080" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
30Nov2017 |
PROBLEM
The existing 378-9885 Hose Assembly can come in contact with the RH access door on certain 525D, 535D, 545D, and 555D Wheel Skidders. If the existing hose assembly contacts the RH access door, it can/will cause a failure of the hose assembly or the air conditioner condenser core resulting in a loss of A/C refrigerant and reduced performance of the air conditioning system. |
AFFECTED PRODUCT
Model | Identification Number |
525D | 2L500100-00133 GKP00100-00365 |
535D | 3L500100-00113 MTP00100-00273 |
545D | 4L500100-00128 KGP00100-00196 |
555D | 5L500100-00101 PGY00100-00136 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 9X7381 | SEAL-O-RING |
1 | 3270282 | SEAL-INTEGRAL |
1 | 4806421 | HOSE AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Replace the existing 378-9885 Hose Assembly with a new 480-6421 Hose Assembly. |
SERVICE CLAIM ALLOWANCES
0-24 mo |
||||||
25-48 mo |
NOTE: This is a 4.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |