PRODUCT SUPPORT PROGRAM FOR REPLACING THE 241-8368 SWITCH ASSEMBLY (POWER RELAY) ON CERTAIN D5R TRACK-TYPE TRACTORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE 241-8368 SWITCH ASSEMBLY (POWER RELAY) ON CERTAIN D5R TRACK-TYPE TRACTORS

Usage:

TEBE3880-00

02Nov2015


D-514

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2418368/">241-8368 SWITCH ASSEMBLY (POWER RELAY) ON CERTAIN D5R TRACK-TYPE TRACTORS

1417 1420 7499
PS44898
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44898" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2016

PROBLEM

The existing 2418368/">241-8368 Switch Assembly (Power Relay) can fail on certain D5R Track-Type Tractors, that set for a long period of time. An internal short on the switching side of the power relay may be the product of a conductive path created due to "migration" of copper material from the relays contact assembly to housing. Material migration can be accelerated by moisture.

AFFECTED PRODUCT

Model Identification Number
D5R XL  D5X00117-00118, 122, 137, 150-152, 154-156, 158-160

PARTS NEEDED

Qty

Part Number Description
2 4B4277 WASHER
1 2418368 SWITCH AS-MAG
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

1. Replace the current 2418368/">241-8368 Switch Assembly (Power Relay) by the same 2418368/">241-8368 Power Relay (Power Relay). Ensure that the date code of the new power relay is above 2012.

2. Install a 4B-4277 Flat Washer between the nut and the busbar/ring terminal.

3. Tighten the power relay to a specified torque of 9 +/- 0.5 N.m.

4. Ensure that the cables attached to the power relay studs are supported. There should be no opportunity for movement of the connection components.

Refer to Image1 and 2.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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