Usage:
03Nov2015 |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING MACHINE FLEX LABELS ON CERTAIN 910K AND 914K COMPACT WHEEL LOADERS |
|
1000 7557 7405 | PI32569 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32569" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32569" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
COMPLETION DATE |
TERMINATION DATE |
31May2016 | 30Nov2016 |
PROBLEM
The 3496095/">349-6095 Emissions Flex Label was omitted on certain 910K and 914K machines. The 3496095/">349-6095 Emissions Flex Label is a requirement and needs to be installed. |
AFFECTED PRODUCT
Model | Identification Number |
910K | AY401205, 1213, 1216, 1279, 1292, 1295, 1303 |
914K | CD200693-00694, 697, 699-702, 705-707, 709, 712, 714, 716, 719 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3496095 | FILM-GRAPHIC |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the attached Rework Procedure. |
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 1.0-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING MACHINE FLEX LABELS MODELS INVOLVED - CERTAIN 910K AND 914K COMPACT WHEEL LOADERS Dear Cat Product Owner: The 3496095/">349-6095 Emissions Flex Label needs to be installed on the products listed below. The 3496095/">349-6095 Emissions Flex Label is a requirement and needs to be installed. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 03Nov2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 03Nov2015 Service Letter |
Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section". |
Machine Emissions Flex Label Ordering Process: To obtain a machine emissions flex label, send an email to Rowley_Steve@cat.com with the following information: Machine Model Machine Serial Number Engine Serial Number Dealer Name Dealer Contact Name Dealer Contact Phone Number Ship to Address |
1. Install the new 3496095/">349-6095 Emissions Flex Label inside the cab on the B pillar. Refer to Image1.3.1. Note: The new 3496095/">349-6095 Emissions Flex Label is machine serial and engine serial number specific. |
Image1.3.1 |
2. On installation, send a picture of the newly installed label, and the machine serial number plate. This is so that Caterpillar has documented evidence that the correct film is installed with the correct serial number machine. |