Before/After
Parts stock action needed
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRANSMISSION SHIFTER ON CERTAIN 950 GC WHEEL LOADERS |
| 7750 4338
|
PS44931 |
| NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
|
| NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44931" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
| NOTE: |
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field,
"7755" as the Group Number, "56" as the Description Code. |
| NOTE: |
Although this Program is to be administered as described above on the Affected Product,
parts should be removed from parts stock as soon as possible. |
| NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
| The existing 4224086/">422-4086 or 4473257/">447-3257 Transmission Shifter on certain 950 GC Wheel Loaders may have an internal short circuit which will cause the transmission to stay in neutral. |
Qty |
Part Number |
Description |
|
*******Group 1*******
|
| 8 |
7K1181 |
STRAP-CABLE |
| 1 |
2015555 |
PLATE-TURNSIGNAL |
| 1 |
4224086 |
SHIFTER |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
|
|
*******Group 2*******
|
| 8 |
7K1181 |
STRAP-CABLE |
| 1 |
2015555 |
PLATE-TURNSIGNAL |
| 1 |
4473257 |
CONT GP-XMSN -L |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
|
| ****Parts Stock **** |
Remove 4224086/">422-4086 with change level 00 and 4473257/">447-3257 with change levels 00, 01, and 02 from dealer parts stock. Refer to Image1 and Image2 for the part change level view. |
| |
| |
| ****Affected Product**** |
After failure, replace the existing shifter with the latest or higher change level.
For 4224086/">422-4086, the change level should be 01 or the higher, refer to Image1 for the part change level view.
For 4473257/">447-3257, the change level should be 03 or the higher, refer to Image2 for the part change level view.
Refer to the attached Rework Procedure. |
| ****Parts Stock**** |
|
Submit one claim for all parts removed from dealer parts stock.
|
| |
| |
| ****Affected Product**** |
