Before/After
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER AND MOUNTING STRAPS ON CERTAIN 834K WHEEL DOZERS, AND 988K WHEEL LOADERS |
1062
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PS45089 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45089" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 31May2016 Service Letter. Changes have been made to the Affected Product, and Service Claim Allowances. |
The existing muffler and mounting straps can fail on certain 834K Wheel Dozers, and 988K Wheel Loaders. Failure of the muffler can cause noise and heat within the engine compartment. Failure of the mounting strap is a broken strap. |
Qty |
Part Number |
Description |
2 |
4849573 |
STRAP-BAND |
1 |
4849574 |
MUFFLER |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Replace the muffler and mounting straps. Refer to Disassembly and Assembly, KENR6486, "Muffler and Mounting - Removal and Install" and "Muffler - Remove and Install". |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-15000 hrs, 0-36 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
15001-20000 hrs, 37-48 mo |
33.0% |
50.0% |
0.0% |
0.0% |
50.0% |
50.0% |
NOTE: This is a 4.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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