PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OR PISTON PACKS ON CERTAIN D11T AND D11T CD TRACK-TYPE TRACTORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OR PISTON PACKS ON CERTAIN D11T AND D11T CD TRACK-TYPE TRACTORS

Usage:

REBE6094-04

01Jul2010
(Revised 05Oct2011)


U-232
A-184
D-200
O-205

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE OR PISTON PACKS ON CERTAIN D11T AND D11T CD TRACK-TYPE TRACTORS

1000
PS43111
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43111" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 01Jul2010 (Revised 18Jul2011) Service Letter. Changes have been made to Affected Product.


TERMINATION DATE

31Jul2014

PROBLEM

The pistons can seize in the engine of certain D11T and D11T CD Track-Type Tractors. If the existing pistons fail it can cause high blow-by and oil consumption.

AFFECTED PRODUCT

Model Identification Number
D11T  GEB00161-00638, 640-641
D11T CD  TPB00161-00183

PARTS NEEDED

Qty

Part Number Description
8 0S2318 BOLT (Repair Option 1)(Repair Option2)
8 1P3705 SEAL-RECTANGULAR (Repair Option 1)
6 1P4278 CLAMP-HOSE (Repair Option 1)
1 1P4578 FLANGE-HALF (Repair Option2)
2 1R1808 FILTER-LUBE (Repair Option2)
1 1S4974 SEAL-O RING (Repair Option 1)(Repair Option2)
1 2H6338 SEAL-O RING (Repair Option2)
1 2K5254 BEARING-OUTER (Repair Option2)
6 2N2765 BOLT-FLANGE HEAD (Repair Option2)
8 2N2766 LOCKNUT (Repair Option2)
2 3D2824 SEAL-O-RING (Repair Option 1)
2 3E4880 COUPLING AS (Repair Option 1)
8 3J1907 SEAL-O-RING (Repair Option 1)
12 3S2093 STRAP-CABLE (Repair Option2)
1 3S9643 SEAL-LIP TYPE (Repair Option2)
1 3T3434 PLUG (Repair Option2)
2 4F4873 GASKET (Repair Option2)
8 4J0520 SEAL-O-RING (Repair Option 1)(Repair Option2)
8 4J0522 SEAL-O-RING (Repair Option 1)
8 4J0524 SEAL-O-RING (Repair Option 1)(Repair Option2)
8 4J0527 SEAL-O-RING (Repair Option 1)(Repair Option2)
1 4N0865 GASKET (Repair Option2)
2 4N1059 GASKET (Repair Option 1)
5 5E8771 SEAL-O-RING (Repair Option2)
4 5L8854 RING-SEALING (Repair Option 1)
6 5P0537 WASHER-HARD (Repair Option2)
65 5P0764 HOSE(Repair Option 1)
1500 5P0767 HOSE(Repair Option 1)
165 5P1251 HOSE(Repair Option 1)
65 5P1262 HOSE(Repair Option 1)
30 5P1268 HOSE(Repair Option 1)
125 5P1465 HOSE(Repair Option 1)
2 5P4868 CLAMP-HOSE(Repair Option 1)
4 5P4869 CLAMP-HOSE(Repair Option 1)
2 5P7128 BOLT-HEX HEAD (Repair Option2)
1 5P8068 SEAL-O-RING (Repair Option2)
1 5P8211 SEAL-O-RING (Repair Option2)
1 5P9890 SEAL-O-RING (Repair Option2)
6 5S7383 BOLT (Repair Option 1)
2 6V1195 SEAL-O-RING (Repair Option 1)
1 6V3319 SEAL-O-RING (Repair Option2)
2 6V3830 SEAL-O-RING (Repair Option 1)(Repair Option2)
2 6V5048 SEAL-O-RING (Repair Option 1)
4 6V5050 SEAL-O-RING (Repair Option2)
1 6V5052 SEAL-O-RING (Repair Option2)
2 6V5141 SEAL-O-RING (Repair Option2)
3 6V8260 SEAL-O-RING (Repair Option 1)(Repair Option2)
6 6V8397 SEAL-O-RING-ORFS (Repair Option 1)(Repair Option2)
2 6V8398 SEAL-O-RING-ORFS (Repair Option 1)(Repair Option2)
1 7C0307 GASKET (Repair Option2)
2 7C9770 GASKET (Repair Option 1)
4 7F8698 BOLT (Repair Option2)
25 7K1181 STRAP-CABLE (Repair Option 1)
4 7N7559 GASKET (Repair Option2)
4 7N7628 GASKET (Repair Option 1)
2 7N8875 GASKET (Repair Option2)
4 7X7958 CLAMP-BAND (Repair Option 1)
2 8C3089 SEAL-O-RING (Repair Option 1)(Repair Option2)
1 8C5230 SEAL-O-RING (Repair Option2)
1 8J4351 SEAL-O-RING (Repair Option2)
1 8L2746 SEAL-O-RING (Repair Option2)
6 8M4390 SEAL-O-RING (Repair Option 1)
2 8M4433 SEAL-O-RING (Repair Option 1)
2 8M4443 SEAL-O RING (Repair Option 1)
3 8M4987 SEAL-O RING (Repair Option 1)
1 8M4988 SEAL-O RING (Repair Option 1)
1 8M5254 SEAL-O RING (Repair Option 1)
3 8M5661 SEAL-O RING (Repair Option 1)
2 8M8157 SEAL-O-RING (Repair Option 1)
1 8N0422 GASKET-O PAN RR (Repair Option2)
3 8N6739 RING-RETAINING (Repair Option2)
12 8S9191 BOLT (Repair Option2)
1 8T1703 SEAL-O RING (Repair Option2)
6 8T2501 BOLT (Repair Option 1)
14 8T4896 WASHER-HARD (Repair Option 1)
8 8T4984 CLAMP-BAND (Repair Option 1)
1 8T4988 CLAMP-BAND (Repair Option 1)
4 8T5360 WASHER-HARD (Repair Option2)
8 8T9655 MOUNT (Repair Option2)
4 9F2491 BOLT(Repair Option2)
1 9H6832 SEAL-O RING (Repair Option 1)(Repair Option2)
1 9L2662 GASKET (Repair Option 1)
2 9M8546 GASKET (Repair Option 1)
2 9N1941 CLAMP-V-BAND (Repair Option 1)
1 9U6911 TAPE-FOIL (Repair Option2)
16 9X2201 CLAMP-BAND (Repair Option 1)
12 9X7317 SEAL-FUEL SYSTEM (Repair Option 2)
1 10R8902 ENGINE AR-COMPL (Repair Option 1)
12 20R0193 CYLINDER PACK AS (Repair Option 2)
1 0307947 ADAPTER-ELBOW (Repair Option 2)
12 0315085 BOLT-LOCKING (Repair Option 2)
2 0617540 SEAL-O-RING(Repair Option 2)
2 0619457 SEAL-O-RING(Repair Option 2)
2 1075769 SEAL-O-RING(Repair Option 2)
2 1090076 SEAL-O-RING(Repair Option 2)
1 1123102 SEAL-O RING(Repair Option 2)
3 1135304 SEAL-O-RING(Repair Option 2)
5 1178801 SEAL-O-RING(Repair Option 2)
1 1259794 SEAL-O-RING(Repair Option 2)
10 1808424 SEAL-O-RING(Repair Option 2)
2 1862002 HOSE-HUMP(Repair Option 1)
4 2094588 CLAMP-T'BOLT(Repair Option 1)
4 2094590 CLAMP-T'BOLT(Repair Option 1)
2 2147568 SEAL-O-RING-STOR(Repair Option 2)
5 2247506 SEAL-ISOLATION(Repair Option 2)
2 2265613 GASKET(Repair Option 2)
12 2303728 SEAL-FUEL SYSTEM(Repair Option 2)
12 2303775 SEAL-FUEL SYSTEM(Repair Option 2)
1 2314708 SEAL-O-RING(Repair Option 2)
12 2323226 BEARING-ROD(Repair Option 2)
1 2712888 HOSE AS. (Repair Option 1)
2 2712890 HOSE AS.(Repair Option 1)
2 2750860 ELBOW(Repair Option 1)
1 2855085 HOSE(Repair Option 2)
1 3151437 KIT-GASKET(MCH)(Repair Option 2)
1 3169154 HOSE AS-OIL(Repair Option 2)
13 3282916 HOSE (BULK)(Repair Option 1)
36 3282918 HOSE (BULK)(Repair Option 1)
13 3282919 HOSE (BULK)(Repair Option 1)
1 3531648 GASKET-OIL PAN(Repair Option 2)
1 3550398 HOSE AS(Repair Option 1)
1 3550399 HOSE AS(Repair Option 1)
1 3550400 HOSE AS(Repair Option 1)
1 3553257 GASKET-OIL PAN(Repair Option 2)
24 3565212 BOLT-12 POINT HD(Repair Option 2)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Repair Option 1: Replace engine in accordance with RENR8300, Disassembly and Assembly.

Repair Option 2: Replace the piston packs in accordance with RENR9217, Disassembly and Assembly. Replace the rocker arm shaft bolts.

NOTE: Only Committed Planned Repair Orders (CPRO) can be used to order any of the parts alloted for "Before Failure".

NOTE: Option 2 is for an in chassis piston pack replacement.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-8000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
50.0%
50.0%
0.0%
8001-10000 hrs,
37-48 mo 
7.0%
50.0%
0.0%
50.0%
70.0%
0.0%
 NOTE: This is a 120.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

120.0 hours will be allowed for Repair Option 1. (Engine Replacement)

An additional 42.0 hours, for a total of 162.0 hours, will be allowed if performing Repair Option 2. (Piston Pack Replacement)



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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