PRODUCT SUPPORT PROGRAM FOR REPAIRING AND REINFORCING FRONT LOADER FRAME STRUCTURE AT THE "A" PIN ON CERTAIN 980H WHEEL LOADERS
Usage:
REBE6143-00
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| 09Sep2010 |
U-364
A-288
D-313
O-318
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPAIRING AND REINFORCING FRONT LOADER FRAME STRUCTURE AT THE "A" PIN ON CERTAIN 980H WHEEL LOADERS |
|
| 7054 | PS51895 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51895" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2014 |
PROBLEM
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| The front loader frame may develop cracks at the boss and plate at the inboard end of the "A" pin on certain 980H Wheel Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 980H | A8J00115-00377, 4000-4127 JMS00225-03459, 4000-4424, 5000-5581 MHG00100-00109, 111-112, 114-125, 129-142, 146-147, 151-178, 181-185, 188, 190-213, 218-231, 243, 245-256, 258-267, 269-272, 274, 278-307, 309-324, 326-351, 353-364, 366-368, 370-374, 376-391, 394-395, 397-460, 462, 464-486, 488-492, 494-517, 519-547, 549-554, 560-615, 617-640, 642-643, 646-651, 653-669, 671, 673, 675, 677, 679-681, 684, 687-691, 693, 695-704, 706-708, 710-711, 714-728, 730-735, 738-749, 755, 757-763, 769-781, 785-820, 822-832, 835-837, 840-869, 871-872, 874-878, 880, 882, 884, 886-887, 889-914, 916-939, 941-965, 967, 969-988, 990-1011, 1013-1014, 1016-1086, 1088-1096, 1098-1101, 1103-1104, 1107-1109, 1111-1160, 1162-1193, 1195, 1197-1204, 1206-1216, 1218-1223, 1225-1229, 1231, 1233-1285, 1287, 4000-4033, 4035-4036, 4038-4069, 4071-4089, 4091-4131, 4133-4137, 4139-4177, 4179, 4999-5089, 5091-5113, 5115, 5117-5148, 5150-5166, 5168-5169, 5171-5219, 5222-5224, 5226-5232, 6000-6059, 6061, 6064, 6066-6068, 6070-6072, 6074, 6076-6077, 6081, 6085-6095, 6097, 6099-6103 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3500708 | PLATE |
| 1 | 3500709 | PLATE |
| 1 | 3637966 | PLATE |
| 1 | 3637967 | PLATE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| If the frame crack is visible at the inboard end of the "A" pin boss and has begun to spiral out from the boss into the adjacent frame plate, follow the frame repair and rework described in Special Instruction, REHS4999, "Field Rework Instruction for Reinforcing 980H Loader Frame Structure at "A" Pins". Refer to Images 1, 2, and 3. |
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| Image1 |
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| Image2 |
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| Image3 |
SERVICE CLAIM ALLOWANCES
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0-72 mo |
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73-90 mo |
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| NOTE: This is a 44.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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