PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT HYDRAULIC LOCKOUT SOLENOID VALVE ON CERTAIN 930H, 950H, 962H, 966H, 972H WHEEL LOADERS AND IT62H INTEGRATED TOOL CARRIERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT HYDRAULIC LOCKOUT SOLENOID VALVE ON CERTAIN 930H, 950H, 962H, 966H, 972H WHEEL LOADERS AND IT62H INTEGRATED TOOL CARRIERS

Usage:

REBE6091-02

29Oct2010
(Revised 09May2011)


U-440
A-360
D-383
O-383

 
After Failure Only
  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE IMPLEMENT HYDRAULIC LOCKOUT SOLENOID VALVE ON CERTAIN 930H, 950H, 962H, 966H, 972H WHEEL LOADERS AND IT62H INTEGRATED TOOL CARRIERS

5479 5264 7750
PS51926
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51926" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 29Oct2010 Service Letter. Changes have been made to Affected Product.


TERMINATION DATE

31Oct2012

PROBLEM

The existing implement hydraulic lockout solenoid valve may fail due to moisture entry into the coil. Failure of this component will disable the implement functions.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
950H J5J00033, 143-1197, 1501-1583

K5K00117-03145

M1G00150-02075

N1A00102-03355, 4000-4275
962H J6J00146-00327, 501-518

K6K00117-00503

M3G00150-00666

N4A00105-01286, 2000-2074
966H A6D00117-02663

A6G00117-04059, 5000-5375

A6J00149-01632, 1801-1805

RYF00300-00449
972H A7D00117-00995

A7G00117-01312, 2000-2080

A7J00150-00406
IT62H  M5G00150-00478, 600-620
*******Group  2*******
930H DHC00180-00409, 600-1849

FTD00190-00248, 650-1407

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2250300 VALVE GP-SOL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 2250300 VALVE GP-SOL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

****Parts Stock ****

Remove all 225-0300-02 (chg 02) Solenoid Valves from dealer parts stock. Refer to the Image1 for location of the part number and change level.

 
Image1
 
****Affected Product****
If the existing implement hydraulic lockout solenoid valve fails, replace with a new 225-0300-03 Valve. Refer to the Image1 and Image2 for location of the solenoid valve.
Image1
Image2

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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