PRODUCT SUPPORT PROGRAM TO INSPECT AND REPAIR WINDSHIELD WASHER FLUID LEAKS ON CERTAIN 953D, 963D AND 973D TRACK LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM TO INSPECT AND REPAIR WINDSHIELD WASHER FLUID LEAKS ON CERTAIN 953D, 963D AND 973D TRACK LOADERS

Usage:

REBE6224-01

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14Jun2010

(Revised 27Aug2010)

U-206

A-162

D-180

O-183

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*Before/After*	PRODUCT SUPPORT PROGRAM TO INSPECT AND REPAIR WINDSHIELD WASHER FLUID LEAKS ON CERTAIN 953D, 963D AND 973D TRACK LOADERS
7306		PS43097

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43097" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 14Jun2010 Service Letter. Changes have been made to the Affected Product, Problem, Parts Needed and Action Required.

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TERMINATION DATE

30Jun2012

PROBLEM

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Windshield washer fluid may leak on the headliner at the rear of the cab on certain 953D, 963D and 973D Track Loaders. It may also leak at the front of the cab, above the pedals. The leak may occur at the connection with the check valve.

AFFECTED PRODUCT

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Model	Identification Number
953D	LBP00980-00994, 1200-1218
963D	LCS01168-01203, 1400-1408, 1410-1455
973D	LCP00115-00132

PARTS NEEDED

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Qty	Part Number	Description
4	1404763	CLAMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1) Remove the headliner. Refer to the procedure described in the disassembly and assembly manual in the rear wiper motor section.
2) Check that the washer fluid hose is correctly connected to the check valve on both sides.
3) Install two 140-4763 Clamps to secure the connections (one on each side of the check valve).
4) At the front, check over the pedals that the washer fluid hose is correctly connected to the check valve on both sides.
5) Install two 140-4763 Clamps to secure the connections (one on each side of the check valve).
6) Test the rear washer system and verify that there are no leaks.
7) Re-assemble the headliner.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%