PRODUCT SUPPORT PROGRAM FOR REPLACING THE 299-5841 TRANSMISSION CONTROL ON CERTAIN 924H, 924HZ, 928H, AND 930H WHEEL LOADERS
Usage:
REBE6241-00
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| 22Jun2010 |
U-216
A-169
D-187
O-191
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2995841/">299-5841 TRANSMISSION CONTROL ON CERTAIN 924H, 924HZ, 928H, AND 930H WHEEL LOADERS |
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| 3065 3168 | PS51854 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51854" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Jun2012 |
PROBLEM
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| The 2995841/">299-5841 Transmission Control may not provide satisfactory service life on certain 924H, 924HZ, 928H, and 930H Wheel Loaders. The 2995841/">299-5841 Transmission Control can cause the transmission to not shift into forward or reverse. It can also cause the machine not to start. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 924H | HXC00846-01340 JTM00743-00840, 842-997, 1000-1001 KLN00231-00431 |
| 924H Z | PED00517-00938 WLB00151-00338 |
| 928H | BYD00341-00535 CXK00435-00774 RSB00001-00110 |
| 930H | DHC00979-01600 FTD00926-01386 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2995841 | CONT GP-XMSN -L |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Remove the failed 2995841/">299-5841 Transmission Control and replace with a new 2995841/">299-5841 Transmission Control (new part of same part number). |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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