PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2 SPEED SPOOL ON CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS
Usage:
TEBE3600-02
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| 04Sep2015 |
| (Revised 06Nov2015) |
U-476
D-406
O-409
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2 SPEED SPOOL ON CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS |
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| 4472 4351 | PS44851 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44851" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 04Sep2015 (Revised 06Oct2015) Service Letter. Changes have been made to the Affected Product. Serial numbers DJX1391-1393, 1512-1515, 1526-1528, and 1530 have been identified as suspect motors and included in the Service Letter. |
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TERMINATION DATE |
| 30Sep2017 |
PROBLEM
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| The existing 2 speed spool will fail to shift properly on certain 305E2 and 305.5E2 Mini Hydraulic Excavators. The drive motors may experience automatic shifting issues when counter-rotating, climbing an incline, or performing a function that requires low speed operation. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 305.5E 2CR | EJX01187 |
| 305E 2 CR | DJX01391-01393, 1404-1405, 1416, 1418-1419, 1431, 1433, 1435-1438, 1440-1443, 1448, 1512-1515, 1526-1528, 1530 |
PARTS NEEDED
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| No parts needed for this program |
ACTION REQUIRED
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| The existing 2 speed spool will need to be removed and replaced with the correct spool. The replacement parts are not serviceable through the normal Caterpillar distribution channels. Contact your Technical Communicator (TC) to open a service request to the Mini Hydraulic Excavator (MHE) Product Group Support Team in order to procure the necessary replacement parts. The replacement spool will be shipped as a complete part, and the plug will be shipped with an O-ring seal installed. Note: Do not attempt to procure the parts through the normal Caterpillar parts distribution. The parts to complete the Service Letter will be supplied from the Athens facility. Refer to SEHS0424, Special Instructions, "Rework Procedure for Replacing the 2 Speed Spool for the Travel Motor on Certain 305E2 CR Mini Hydraulic Excavators", for the Rework Procedure. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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