PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 315DL AND 318DL HYDRAULIC EXCAVATORS
Usage:
TEBE3590-00
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| 29Oct2015 |
U-582
D-511
O-509
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 315DL AND 318DL HYDRAULIC EXCAVATORS |
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| 6502 | PS53066 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53066" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2017 |
PROBLEM
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| The existing 2909334/">290-9334 Stick Assembly may crack from PT4 boss butt weld or boss on certain 315DL and 318DL Hydraulic Excavators. If the existing 2909334/">290-9334 Stick Assembly experiences a PT4 boss butt weld or boss crack issue, it will impact the machine performance, and may lead to a stick breakage problem. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 315D L | JHA00245-00734 |
| 318D L | ZKJ00241-00780 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2909334 | STICK AS-BRG |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the 2909334/">290-9334 Stick Assembly PT4 boss butt welding seam has cracked severely (propagated to parent material) or a boss self crack, please replace the existing 2909334/">290-9334 Stick Assembly with a new 2909334/">290-9334 Stick Assembly. Refer to KENR5272, Disassembly and Assembly, "Stick - Remove" and "Stick - Install", in order to complete this Rework Procedure. Attach the detailed failure report into the SIMS system. Please do not place order of 2909334/">290-9334 Stick Assembly prior to communicating with EXD product support team to the repair. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-36 mo |
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| NOTE: This is a 16.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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