Usage:
01Sep2015 |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND POSSIBLY INSTALLING A FILM ON CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS |
|
7405 7557 | PI32535 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32535" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32535" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
COMPLETION DATE |
TERMINATION DATE |
31Mar2016 | 30Sep2016 |
PROBLEM
The 1606827/">160-6827 Film may not have been installed on the top of the engine top cover on certain 305E2 and 305.5E2 Mini Hydraulic Excavators. The listed machines in the table might be shipped from a facility without the film. |
AFFECTED PRODUCT
Model | Identification Number |
305.5E 2 CR | FR500147-00158 NC500140-00155 |
305E 2 CR | BZ500125-00151 DF500132-00149 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 1606827 | FILM-CEMA (After Failure Only) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Check for installation of the 1606827/">160-6827 Film on the engine hood. - If the 1606827/">160-6827 Film is found on the engine hood, no rework is required. - If NO 1606827/">160-6827 Film is found on the engine hood, install the 1606827/">160-6827 Film to the engine hood. Refer to Image1, 2, and 3 for the film location. |
Image1 |
Image2 |
Image3 |
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification: Japan |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 0.5-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CHECKING AND POSSIBLY INSTALLING A FILM MODELS INVOLVED - CERTAIN 305E2 AND 305.5E2 MINI HYDRAULIC EXCAVATORS Dear Cat Product Owner: A 1606827/">160-6827 Film needs to be checked and possibly installed to the top of an engine top cover on the products listed below. The current machine may not have a film on the machine. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 01Sep2015 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 01Sep2015 Service Letter |