PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE C6.6 ENGINE POWER RATING ON CERTAIN 320DGC AND 323D EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE C6.6 ENGINE POWER RATING ON CERTAIN 320DGC AND 323D EXCAVATORS

Usage:

TEBE0118-01

Show/hide table

08Aug2013

(Revised 27Aug2013)

D-297

O-299

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE C6.6 ENGINE POWER RATING ON CERTAIN 320DGC AND 323D EXCAVATORS
7610 7620		PI32210

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32210" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32210" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 08Aug2013 Service Letter. Change has been made to the Title, Problem, Affected Product, and to the Customer Notification Letter in order to clarify the affected models.

Show/hide table

COMPLETION DATE	TERMINATION DATE
28Feb2014	31Aug2014

PROBLEM

Show/hide table

The engine power rating needs to be changed on certain 320DGC and 323D Excavators. The engine power can be affected when working at high dial by the existing engine power rating setting.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
320D GC	JZA00232-00689, 691-723, 725-726, 872, 876
323D L	NZF00163-00294, 296-312, 315-320, 322, 324-338, 347-529, 559-717, 719-730, 734-743, 746-754, 812-822, 1037-1058, 1060-1062, 1074-1081, 1084-1114

PARTS NEEDED

Show/hide table

No parts needed for this program

ACTION REQUIRED

Show/hide table

Refer to the attached Rework Procedure.

Show/hide table

OWNER NOTIFICATION

Show/hide table

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 0.5-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE C6.6 ENGINE POWER RATING

MODELS INVOLVED - CERTAIN 320DGC AND 323D EXCAVATORS

Dear Cat Product Owner:

The engine power rating needs to be reset on the products listed below. The engine power can be affected when the machine is working at high dial by the existing engine power rating setting. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

Please refer the dealer to their Service Letter dated 08Aug2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 08Aug2013 Service Letter

Rework Procedure

Show/hide table

Note: Ensure that the machine is in a smooth flat location before beginning this Rework Procedure.

1. Connect ET through Communication Adapter.

2. Turn the Key to the "ON" position.

3. Select Engine ECM. Then proceed to "Selected Engine Rating". Refer to Image1.1.1. Check the current rating based on the following information:

Rating 3: 118kW for 323D
Rating 2: 111kW for 320D
Rating 1: 93kW for 320D GC

4. Select the right power rating when incorrect setting found.

Image1.1.1

5. Select the power rating based on the machine models:

a) For 320D GC Excavator (Prefix: JZA), change the rating from "2" to "1", the power is set at 93kW. Refer to the Image1.2.1 for the correct setting.

Image1.2.1

b) For 323D Excavators (Prefix: NZF), change the rating from "2" to "3", the power is set at 118kW. Refer to Image1.3.1 for the correct setting.

Image1.3.1

6. To obtain the password, click on the web site https://fpsdma.cat.com. Refer to Image1.4.1 for the web site indication. It is free to ask for the factory password.