PRODUCT SUPPORT PROGRAM FOR INSTALLING THE JACKET WATER HEATER ON CERTAIN 320E HYDRAULIC EXCAVATORS
Usage:
TEBE0077-01
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| 19Aug2013 |
| (Revised 30May2014) |
U-369
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING THE JACKET WATER HEATER ON CERTAIN 320E HYDRAULIC EXCAVATORS |
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| 1383 | PS43989 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43989" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 19Aug2013 Service Letter. Changes have been made to the Parts Needed and the Rework Procedure. |
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TERMINATION DATE |
| 31Aug2015 |
PROBLEM
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| The jacket water heater was not installed at the factory on certain 320E Hydraulic Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 320E L | REE00314, 326-327, 329, 331-334, 336, 338-339, 341-343, 345-346, 354-355, 357-358, 360-361, 363, 365-367, 370-371, 373-374, 376-377, 379, 381, 383-384, 391, 393, 396, 398, 400-401, 404-407 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4D9986 | SEAL-O RING |
| 1 | 6N1604 | CAP AS-DUST |
| 1 | 8T4200 | BOLT-HEX HEAD |
| 1 | 8T4224 | WASHER-HARD |
| 2 | 2388647 | COOLANT-ELC |
| 1 | 2468631 | CORD AS |
| 1 | 2601555 | ELEMENT AS-JW |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 1.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| 1. Drain the cooling system to a level that is below the 065-0710 Plug (1). Refer to Image 1.1.1. 2. Drain the coolant into a suitable container and dispose of the coolant in accordance with local regulations. 3. Remove the 065-0710 Plug (1). |
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| Image1.1.1 |
| 4. Install the 4D-9986 O-Ring Seal (3) onto the jacket water heater element assembly (2). Refer to Image 1.2.1. 5. Lubricate the O-ring seal with 1U-6396 O-ring Assembly Compound. |
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| Image1.2.1 |
| 5. Adjust the mounting bracket (4) for the heater element (2). The element must not touch any surfaces of the engine when installed into the bore. Refer to Image 1.3.1. 6. Install heater element (2) into the bore. 7. Align the bolt hole in the mounting bracket (4) with bolt hole in the engine block. 8. Install the bolt and washer (5) and (6). Tighten the bolt to a specified torque of 22 Name (16 lb ft). 9. Place cover (7) on the connector for the heater element. 10. Place the harness into the toolbox located at the front of the machine. 11. Refill the cooling system correct coolant. Start the machine and check the machine for any leaks. |
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| Image1.3.1 |
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